• I am an experienced, hardworking receptionist, meaning I am familiar to multi-line telephone systems and multiple communication tools. I am also a passionate about business success and successful at supporting all staff and customer needs. Positive upbeat with strong relationships with customers. • Reliable barista able to quickly learn and master new concepts and skills passionate and support. Exceptional communication skills with proven record of accomplishment of building client rapport. • Enthusiastic and detail-oriented professional with strong receptionist and customer service skills, seeking a challenging position to contribute language proficiency in English and Vietnamese to create a positive and efficient front desk experience.
• Organized and updated weekly schedules. • Assisted customers in person, over the phone, and via email, addressing inquiries and resolving issues. • Maintained clean and orderly reception area to impress and welcome visitors. • Welcomed guests and clients in friendly, positive manner. Asked them what they would like to have done and walk them to their seats. • Created specialty drinks according to exact customer request and preferences. • Made and serve high volume beverages with speed and consistency. • Maintained the shop stock around the shop and make sure there are enough supply for the day. • Collaborated with team members to ensure smooth and efficient service delivery. • Participated in training sessions to stay updated on product knowledge and customer service best practices.