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Syed Nofil Hussain Shah

Customer Service and Retail Assistant
About

I am an experienced retail professional, skilled in efficient checkout service, cash handling, and maintaining high standards of customer care. Adaptable to various retail environments with a passion for enhancing customer experiences and problem-solving. Fluent in Sindhi, Urdu, English, and Hindi.

Previous Brands
St Lukes Hospice Volunteer
Asda
COLLINS PHARMACY VOLUNTEERING
LOAN SOLUTIONS LTD
THE LEARNING LABS
Fiverr
Work Experience
Volunteer
Jan ‘24 - Jan ‘24
St Lukes Hospice Volunteer

• Delivered swift and efficient checkout service while upholding high standards of customer care • Managed cash and card payments, ensuring accurate and efficient balancing and cashing up. • Conducted routine quality checks to guarantee that all products meet high standards and are in a sellable condition. • Assisted customers with questions and concerns

Service Colleague
Dec ‘23 - Apr ‘24
Asda

• Assisted customers and directed any complaints to manager. • Operated cash register and processed sales transactions, handled cash and operate card payment system accurately. • Restock shelves and accurately scanned items • Ensure correct pricing and accurate scanning of items

Volunteer Pharmacist
Jun ‘23 - Jun ‘23
COLLINS PHARMACY VOLUNTEERING

• In charge of assisting customers with their prescriptions, as well as bagging and shelving prescriptions. Additionally, responsible for maintaining cleanliness and tidiness on the shop floor. • Acquired new knowledge and honed key skills including communication, attention to detail, and time management. • Obtained relevant information to address customer inquiries and promptly resolved any issues to ensure a quick and successful resolution. • Maintained consistent product availability by stocking, replenishing, and organizing shelves.

TRAINEE ACCOUNT ASSISTANT
Feb ‘23 - Nov ‘23
LOAN SOLUTIONS LTD

• Managed purchase ledger by performing monthly payment runs and registering invoices • Reconciled Profit and Loss Balance Sheet • Learned how to enter transactions into QuickBooks • Prepared reports and projections using past financial data.

TUTOR
Oct ‘22 - Jan ‘23
THE LEARNING LABS

• Planned lessons to target weak areas of students • Provided tutoring of Math and English GCSE helping students perform well in school • Promoted academic success • Updated parents on Student's product and gave them feedback • Adapted to different learning styles of different students to teach effectively

FREELANCE VIDEO EDITOR
Jun ‘21 - Sep ‘22
Fiverr

• Manage projects and workflows for multiple ads • Delivered edits with multiple camera angles, titles, graphics, audio and special effects using Adobe Premiere Pro and After Effects. Work Experience:

Languages
Sindhi - Native
Urdu - Native
English - Native
Hindi - Native
Education & Training
St Dominic's Sixth Form College
‘22 - ‘24
A*A*A*A
A level Maths Further Maths Physics and Business
Whitefriars School
‘20 - ‘22
10 GCSEs including Maths and English
36 Sidney Rd, Harrow HA2 6QE, UK