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Syed Mustafa

Research Executive | Talent Research | Market Research | Secondary Research | Data Research
About

With a diverse background, I excel in client engagement and managing consumer queries, proven during my time as a sales assistant at Alpha Gamma Solutions Ltd. Skilled in CRM, upselling, and stock management, I thrive in fast-paced retail environments, adept at enhancing customer experiences across various product categories.

Previous Brands
Westminster City Council
CPIC GLOBAL Ltd
Lexton law solicitors
Alpha gamma solutions Ltd.
Joint Enterprise Appeals Project
Hertfordshire Law Clinic
University of Hertfordshire
Vigil Hawk International Security Services
JENGbA
ESA
Work Experience
Case Analyst
Apr ‘22 - Now
Westminster City Council

Responsible for preventing homelessness • Statutory requirements set out in Part VII of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017. • Decide what duties are owed to service users and issue legal notifications/decisions. • Apply the law/case law and code of guidance effectively in order to make robust decisions in line with the equalities act duties. • Engaging with partner agencies and co-ordinating a joined up approach to preventing homelessness and managing expectations. • Accurately prepare finance proformas for our Homelessness Prevention Payments.

Investment Consultant
Oct ‘21 - Apr ‘22
CPIC GLOBAL Ltd

• Maintaining clients' diaries on sales force • Overseas holiday homes and investments • Clients with new investment opportunities • Developments in UAE and other holiday destinations including Balkans and South Asian Countries • Exploring New Developing Opportunities

Asssistant paralegal
Jun ‘21 - Aug ‘21
Lexton law solicitors

• Criminal shadow paralegal and research case worker.

Sales advisor
Jan ‘21 - Jan ‘21
Alpha gamma solutions Ltd.

• Increasing clients. • Headhunting employees. • Managing data. • Dealing with client and consumer queries. • Liaising with logistics and management to overcome daily expenses.

Appeals case worker
Dec ‘20 - Dec ‘21
Joint Enterprise Appeals Project

• Filing criminal appeals cases. • Assisting solicitors and families in completing court forms.

Student Legal Advisor
May ‘19 - Aug ‘21
Hertfordshire Law Clinic

Assisted solicitors in case work for family and employment cases. • Drafting case summary • Providing legal aid to solicitors • Writing attendance notes • Conducting client interviews

Student Ambassador
Mar ‘19 - Aug ‘21
University of Hertfordshire

• Managing students' events • Assisting and supporting students in their daily life tasks and activities.

Recruitment consultant and managing daily
Jan ‘15 - Jan ‘15
Vigil Hawk International Security Services

 Lahore, Pakistan • Performing Research Assistant • White paper in the car and its spreading. • Human rights commission cases • White paper on exceptions in Fundamental rights. January 2016-March 2016 Volunteer Polio Eradication Campaign Pakistan  Polio eradication campaign  Lahore, Pakistan door to door to educate the public about the menace of Polio in children. Campaigning drive on the initiative of UNICEF. NUS Representative- to represent and speak on behalf of students in order to cater any difficulty they face. Student mentor for aspiring university students 2015-2015 Recruitment consultant and managing daily dossier  Vigil Hawk International Security Services  Dubai, United Arab Emirates

Litigation Case Advisor
JENGbA

 Joint Enterprise Not Guilty by Association JENGBA  Hatfield, United Kingdom • Assisting in pro bono appeals cases.

ESA

• Customer relations • Client support officer.

Retail Experience
Retail Category
Premium
High-end luxury
Other
Work Environment
Flagship store
Boutique
Department store
High street store
Product Category
Menswear
Accessories
Leather goods
Footwear
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Client Help
CRM
Complaint handling
Storytelling
Greeting
Client Advising
Upselling
Returns & Exchanges
Online orders fulfilment
Store Maintenance
Open/closing store
Product labelling
Stock control
Stockroom management
Languages
English
Education & Training
University of Hertfordshire
‘19 - ‘21
Bachelor of Laws LLB (HONS)
University of Hertfordshire
‘19 - ‘21
Bachelor of Laws LLB (HONS)
The Institute of Legal Studies
‘16 - ‘18
Certificate in Criminal Law
Forman Christian College (A Chartered University)
‘14 - ‘16
HE Certificate in Criminal Law.