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Khusrav Bharucha

Business Development, Accounts Receivables and Operations Specialist
About

With extensive experience in client relationship management, business relationship management, operations and receivables management and a proven track record in boosting revenue through meticulous portfolio management, I excel in luxury retail settings. Fluent in English, Gujarati, and Hindi, my skills in CRM, styling, upselling, and product demos make me a versatile candidate for temporary retail roles.

Previous Brands
Bank of America & ABN AMRO
Citibank
Lodha Group
NMC AssetCo Limited
SQUARE YARDS PVT LTD.
Work Experience
Operations & Finance - Accounts Receivables
Jul ‘16 - Sep ‘23
NMC AssetCo Limited

➢ Specialized in handling / demonstrating to turnaround active struggling assets into revenue generation assets on aging receivables and payment issues. ➢ Assigned to Lead & handle defaulter base insurances & corporates companies for Dubai Region for NMC Healthcare and stabilizing the same. Worked on ‘Price Reduction’ project for outsourced laboratory tests with Emirates Group of Hospital Dubai. ➢ Maintaining accuracy and efficiency with respect to insurances, Tpa’s and corporates with their respective billing & payment process, collections and follow ups through mails and client meetings. ➢ Portfolio management, Client relationship management, data analytics, specifics analysis on data validation and visualization.

NRI PorBolio Manager Premier Sales
Dec ‘15 - Apr ‘16
SQUARE YARDS PVT LTD.

Asst Manager Revenue Strategy (CRM), Loyalty Sales
Jul ‘14 - Nov ‘15
Lodha Group

Service Manager
May ‘12 - Jun ‘14
CiNbank

Team Developer, Custody OperaFons
May ‘07 - Mar ‘12
Bank of America & ABN AMRO

References available upon request.

Retail Experience
Retail Category
Premium
Luxury
Work Environment
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Styling
Client Advising
Transactions
Product setup
Upselling
Product demos
Store Maintenance
Stock control
Languages
English - Native
Gujarati - Native
Hindi - Fluent
Education & Training
University of Exeter
‘23 - ‘24
Master of Science in Sports Management
Sports Management
University of Mumbai
‘09 - ‘11
Master of Commerce
University of Mumbai
‘02 - ‘07
Bachelor of Commerce