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Gunveen Kapur

Project Assistant / Coordinator Sales Assistant/ Marketing Associate
About

Fully flexible & ready to start asap. Don’t hesitate to ask for more details as these are not all the jobs I’ve worked :)

Previous Brands
Baker| Southern CO-OP
Debenhams
Disaronno Originale
Henkel
Lindt & Sprüngli
Lovisa
MC Donald's
M&S
Nightingale House
NLET Academy
SEP Events
Stint
Unitemps
Work Experience
Stylist
Jun ‘22 - Nov ‘22
Lovisa

• Promoting and upselling items. • Filling in progress sheets and banking forms. • Using the tills for returns, exchanges etc. • Styling customers with appropriate wear. • Working in a busy environment.

Baker/Shop assistant
Feb ‘22 - Jun ‘23
M&S

• Ticketing and pricing merchandise. • Solving customers' problems and queries. • Restocking and packaging items. • Till handling and refunds Stock in take and transfers

Brand ambassador
Jan ‘21 - Now
REL Field Marketing

Promoting and up selling products. Communicating with customers. Answering queries. Memorising facts and figures about the brand.

Sales Assistant
Aug ‘20 - Aug ‘21
Debenhams

• Ticketing and pricing merchandise. • Solving customers' problems and queries. • Counting huge amounts of money from the till. • Restocking and stocking items. • Working efficient during busy periods

Care Assistant
Nightingale House

• Communicating with care residents and staff members. • Planning timetables and activities for care home residents. • Cleaning furniture and replacing faulty machinery. • Promoting the care home through the use of IT and verbal communication. • Discussing ways to improve and giving ideas for the wellbeing of the care home.

Crew Member
MC Donald's

• Wiping and clearing tables. • Stocking up items in the kitchen. • Using the tills and taking payments. • Communicating with customers. • Working in a fast-paced environment

Customer Service Assistant/
Baker| Southern CO-OP

• Baking and packaging goods. • Stock checks and delivery. • Using the tills to take payments. • Communicating with customers. • Using Pay-point to pay customer electricity bills.

Waitress/Back
Stint

• Cleaning tables and chairs • Running food and drinks • Using dishwashers • Taking payments

Events associate
SEP Events

• Traffic control • Directing customers • Handing out maps • Answering questions

Brand ambassador
Unitemps

• Taking part in talks in relation to my studies • Directing customers and handing out maps • Answering customer queries • Promoting and upselling Tour Guide UON • Making groups and directing them • General knowledge conversations • Answering customer queries • Remembering facts and dates

Teaching Assistant
Henry Whipple Academy

• Working with SENs students • Lesson planning and delivering • Committing to deadlines • Remembering facts and dates • Disciplining students when needed

Retail Experience
Retail Category
Other
Work Environment
Boutique
Shopping centre
Travel retail
Pop-Up
Department store
Flagship store
Other
Outlet
High street store
Product Category
Menswear
Accessories
Womenswear
Beauty & Fragrances
Footwear
Watches & Jewelry
Other
Responsibilities
Greeting
Storytelling
Complaint handling
Client Help
Aftercare
CRM
Styling
Upselling
Cash register
Packaging
Returns & Exchanges
Transactions
Client Advising
Online orders fulfilment
Product demos
Product setup
Product labelling
Delivery processing
Stockroom management
Stock control
Store Maintenance
Order preparation
Health & safety
Inventory control
Open/closing store
Languages
English - Native
Hindi - Native
Panjabi - Native
Urdu - Fluent
Persian - Work Proficiency
Education & Training
University of Nottingham
Film and Television BA Honors Degree
Lampton Academy
A Levels