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Hast Jaf

Assistant
About

With a rich background at Heathrow, Jade, and Waitrose, I'm adept in delivering exceptional customer service and managing varied tasks in retail environments. Skilled in transactions, stock control, and adapting to diverse customer needs, I aim to enhance shopping experiences across different retail settings.

Previous Brands
Heathrow
Jade
Waitrose
Work Experience
Medical counter/assistant dispenser
Aug ‘21 - Dec ‘21
nashi pharmacy

Helping the dispensing of drug prescriptions to customers. During my time here I have learnt that patience and resilience is crucial to pharmaceutical and medical environments. There were many instances where I had to show my creativity when PCR tests were being delayed by the lab. My dexterity was needed in this position.

Assistant
Jan ‘19 - Mar ‘24
Heathrow

involved in assisting and communicating with customers, in the airport to give them the best shopping experiences possible. As airside, adaptations to various languages were necessary. Working sustainably hard, I attained general aviation security training certificate.

Supermarket
Jan ‘18 - Jan ‘19
Waitrose

Providing excellent customer service to customers and understanding each customer is different and needs different levels of service. Acknowledgment of consumer demands, and socially drawing in more (increasing total revenue) for the company, was a vital role that I played during my time there. This partnership has taught me that self-management was a key role in increasing sales providing that I am already a organised individual.

counter assistant
Jan ‘15 - Nov ‘23
Jade

Given the responsibility of deliveries, being a personable team member in the stock room working under pressure as well as working on the shop floor and greeting and serving customers. Handling the till, transactions. Packaging deliveries ready to be dispatched in the stockroom. Assisting customers in the selection and purchase of items. Ensuring the shop counter is always manned. Checking the inventory listing with actual stock on shop floor. Keeping the shop floor clean and tidy.

Retail Experience
Work Environment
Department store
Shopping centre
Boutique
Pop-Up
High street store
Travel retail
Other
Outlet
Flagship store
Product Category
Menswear
Womenswear
Leather goods
Accessories
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
CRM
Storytelling
Recommendations
Miss H Jaf
Worked in the same group - Assistant , Jade
Jan 2015 - Nov 2023

She was very smart

Languages
English
Education & Training
University of West London
‘21 - ‘24
- Pharmacology
Arden University
‘19 - ‘21
Bachelor of Science in Business Management
Kensington and Chelsea College Health and social
‘18 - ‘19
care level
Wembley High Technology College
‘11 - ‘16
GCSE: 5 A