- Promoted clothing items by assisting customers with product selection, highlighting intriguing features of each item and demonstrating or giving suggestions as to how to style them - Helped Especial Pieces achieve their financial goals by implementing upselling techniques, creating appealing displays and maintaining consistent customer service all throughout the bazaar - Posted pictures and videos on social media to increase both online engagement and in-person traffic
• Assisted COO to run the bazaar on the D-Day and provided input to improve customers and tenants' satisfaction level • Assisted tenants & sponsors with any operational inquiry and guided them through all rules and regulations that complied with the building's policies • Communicated with vendors, tenants and visitors and provided immediate solutions to any issues or complaints (e.g. layout, traffic, inventory shortage, etc.) • Ensured all parts of the bazaar ran smoothly including the fashion show and workshops, optimized customer flow, minimized issues like shoplifting, initiated content ideas and helped vendors load-in and set up their goods