With a passion for fashion retail, I've excelled in enhancing shopping experiences at Gentle Monster and Oakley through exceptional customer service, product promotion, and visual merchandising. Proficient in CRM and inventory control, I thrive in fast-paced environments, bringing expertise to luxury and high street brands.
• Keeping track of product sales through daily reports and analysing customer experience by social engagements. • • Providing excellent customer service: Assisting customers in selecting eyewear and accessories, answering their questions, and ensuring they have a positive shopping experience. • Product promotion: Being responsible for showcasing Gentle Monster's latest products and highlighting their features and benefits to customers and Frequently changing display to enhance product sales performances. • Building brand awareness:interacting with customers and keeping a presence in-store, to help to increase awareness of the Gentle Monster brand and its unique style and aesthetic. • Building relationships: You'll work to establish and maintain relationships with customers, fostering loyalty and repeat business. • Staying informed: You'll need to stay up-to-date on the latest trends in eyewear fashion and be knowledgeable about Gentle Monster's products and brand philosophy.
• Contributing to store performance through proactively engaging customers with wider initiatives such as customer sign up and click & collect. • Confidently take care of customers from overseas and communicate very well to ensure they are happy with their purchase. • Understanding the local customer base and meet their requirements in all their dealings with customers. • Operate tills, and all associated procedures such as refunds and returns. • Handle basic customer complaints and escalates as appropriate. • Confidently take care of customers from overseas and communicate very well to ensure they are happy with their purchase.
• Assisted in keeping the restaurant clean and safe while serving customers. • Made sure to always be welcoming, engaging and being attentive to customers in a calm manner. • Kept a strong team ethic and the drive to help others whilst being able to work in a fast-paced environment. • Quickly memorised the menu and upsold dishes to customers that were unfamiliar with the cuisine.
• Showcasing our products every day to our customer and reaching sale targets daily. • Working with the store team to share ideas and suggestions to help colleagues, customers and store performance. • Replenish stock against agreed plans garment care/folding procedures (working in both back of house and front of house). • Operate recall procedure as instructed by store management. • Keeps backroom areas clear and tidy. • Visual Merchandising and Delegating task alongside my supervisors. • Received training in personalization.
Adekunbi was a very efficient and responsible employee, she is extremely helpful, communicative which is indicative of her social skills with customers. She is a team player and cooperative, and always does her best to solve any issue that may arise on the spot. She is very adaptable, a very quick and eager learner.
Hi Adekunbi, I hope you’re doing well. I’m happy to provide some feedback from our time working together at Superdry Regent Street in 2019. During our time at Superdry, Adekunbi was an exceptionally dedicated and hardworking colleague. She consistently demonstrated strong teamwork skills, always willing to assist others and contribute to a positive work environment. Her attention to detail and commitment to customer service were particularly impressive, ensuring that customers had a pleasant and satisfactory shopping experience. Additionally, Adekunbi's ability to handle multiple tasks efficiently and maintain a positive attitude under pressure was remarkable. She was proactive in addressing challenges and always brought creative solutions to the table. I believe these qualities will make her a valuable asset in any role she pursues. I’m confident that her work ethic and skills will significantly contribute to any team she joins. Best of luck with your job opportunities through Dweet. Please let me know if you need any further assistance. Best regards, Selina Mokonen
I am delighted to write this letter of recommendation for Kunbi, who worked alongside me at Gentle Monster. Kunbi consistently demonstrated punctuality and reliability, always arriving on time and ready to contribute. Kunbi's bubbly personality and positive attitude made her a joy to work with and allowed her to get along effortlessly with colleagues and customers alike. Her impressive ability to connect with customers helped her build personal connections, enhancing their shopping experience and fostering loyalty to our brand. In addition to her excellent sales skills, Kunbi is a responsible and collaborative team member. Her enthusiasm and positive demeanor consistently brightened up the workplace, making her presence an asset to the team. Working with Kunbi was a pleasure, and her dedication and work ethic were evident in all her tasks. I wholeheartedly recommend Kunbi for any position she may seek, as she will undoubtedly be a valuable asset to your team. If you require any further information, please feel free to contact me.