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Zarah Alikhel Connolly

I’m hardworking responsible independent fast learner very experienced in customer service and building rapport
Previous Brands
Blank Street
Cafe Latte
GANT
lola nail and beauty
sawghati
taste of afghanistan
Work Experience
Barista
Jun ‘23 - Jul ‘23
Blank Street

I’ve worked in blank street coffee I made coffee served customers had exceptional service as well as worked cordinately with people and alone

Online CEO and social media manager
Mar ‘23 - Now
sawghati

Managing of online portfolio and services online and photography for website of sawghati jewellery.com I co- started with a family member. I plan and design new releases of abayas in The future but for now it’s social media managing of the jewellery and photography and uploading and advertising online

Restaurant receptionist
Feb ‘23 - Mar ‘23
taste of afghanistan

Stood at the till took orders delivering customer service assisting them with needs answering the telephone taking orders online and doing till and Z report

Fashion/ sales advisor
Oct ‘22 - Jan ‘23
GANT

Worked on tills assisted customers helped them find clothing or any advice they needed conversated with them them had outstanding customer service and assisted them insuring they had a relaxing comfortable visit

Co ordinate
Jun ‘20 - Aug ‘22
Cafe Latte

On and off as family business but high level of professionalism and customer service as well as amazing coffee preparation. Customer service is very important as we should make the customer feel welcomed and comfortable so they return

Salon receptionist
Sep ‘19 - Jun ‘20
lola nail and beauty

Weekend job where I’d help my family business. Answering calls taking down clients name and booking appointments answering queries they have on the service ensuring they’re comfortable and providing beverages for them. Selecting ambient music and conversation with them and making sure they are happy as well as collecting their client feedback on what was good or can improve

Retail Experience
Retail Category
High street
Luxury
Work Environment
Boutique
Flagship store
Product Category
Menswear
Womenswear
Leather goods
Footwear
Responsibilities
Greeting
Client Help
Complaint handling
Product demos
Client Advising
Upselling
Returns & Exchanges
Cash register
Packaging
Stockroom management
Store Maintenance
Languages
English - Native
Persian - Native
Urdu - Work Proficiency
Education & Training
City university
‘22 - ‘25
Undergraduate
Sociology and criminology