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Open to Permanent
Open to Permanent

Delwar Hussain Mohammad

Supervisor
About

Promoted to Management Supervisor at H.Samuel within 5 months, I excel in delivering exceptional customer service and personalised shopping experiences. Skilled in decision-making under pressure, I thrive in dynamic retail environments, specialising in watches & jewelry. Basic English proficiency enhances my versatile communication skills.

Previous Brands
H.Samuel
LBBd COVID Site, London Borough of Barking and Dagenham
Work Experience
Supervisor
Jun ‘22 - Now
H.Samuel

• Promoted to supervisor within 5 months of joining H Samuel, demonstrating exceptional performance and leadership abilities. • Provide hands-on supervision and guidance to a team of employees, ensuring consistent delivery of excellent customer service. • Make informed decisions in time-sensitive situations, resolving customer issues promptly and maintaining smooth operations. • Proactively engage with customers, addressing their needs and providing personalized shopping experiences to drive sales and enhance satisfaction.

COVID Tester
Jul ‘21 - Mar ‘22
LBBd COVID Site, London Borough of Barking and Dagenham

• Conducted COVID-19 testing with eficiency and accuracy, ensuring adherence to testing protocols and safety guidelines. • Greeted customers in a friendly and professional manner, providing clear instructions and addressing concerns during the testing process. • Demonstrated excellent customer service skills, maintaining composure in high-pressure situations and providing support to anxious individuals. • Collaborated with healthcare professionals to facilitate smooth testing operations and ensure timely delivery of results. • Was able to gain experience by doing door to door sales to sell products, was gaining experience as this was helpful with my salesman experience.

Retail Experience
Retail Category
Premium
Work Environment
Shopping centre
Flagship store
Product Category
Watches & Jewelry
Responsibilities
Greeting
Client Help
Complaint handling
Transactions
Cash register
Returns & Exchanges
Online orders fulfilment
Packaging
Inventory control
Delivery processing
Stock control
Store Maintenance
Open/closing store
Stockroom management
Product labelling
Order preparation
Languages
English
Education & Training
Newham Sixth Form College
‘20 - ‘22
BTEC Level 3 Extended Diploma in Travel and Tourism