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Usman Muhammad

Private Equity Associate - Hospitality
About

- Customer-focused individual with hospitality associate experience at Manchester United, delivering exceptional service and maintaining high standards. - Adept at engaging with diverse clientele, providing personalized experiences, and achieving sales goals. - Strong teamwork and attention to detail. - Seeking a Retail Assistant role to apply customer service and luxury product knowledge in a dynamic retail setting.

Previous Brands
Manchester United
Work Experience
Online and Home Tutor
Aug ‘21 - Now
Self employed

• Working with students in year 3, 6 (for SATS), for 11+ papers and GCSE Science and Mathematics. • Preparing study materials, alongside engaging lessons. • Creating assessments to help pinpoint any weak topics. • Supporting the students with their studies.

Hospitality Associate
Jan ‘21 - Jan ‘22
Manchester United

As a dedicated Server at Manchester United, I had the privilege of contributing to the exceptional dining experiences of football enthusiasts and guests from around the world. With a commitment to delivering top-notch service, I provided impeccable attention to detail, ensured seamless meal service, and created memorable moments for our valued patrons. My time at Manchester United allowed me to develop strong teamwork and customer service skills while fostering an atmosphere of excellence in one of the most iconic sporting venues.

Retail Experience
Responsibilities
Greeting
Client Help
Complaint handling
Upselling
Cash register
Packaging
Product setup
Product labelling
Delivery processing
Open/closing store
Order preparation
Languages
English
Education & Training
KING'S COLLEGE LONDON
‘23 - ‘26
Bachelor of Engineering