Law graduate and currently preparing for SQE ( Solicitor Qualifying Exam ). A highly motivated and confident individual with over 2 years of customer service experience who is driven by passion for providing excellent customer service within a fast-paced environment. I am a quick learner and have enthusiasm, consistency and good interpretational skills. Currently looking to join a well-established organisation to further enhance my skills and experience.
• Multi-tasking - Resolving customer's queries and maintaining store standards. • Communication - Taking meaningful measures and communicating with the manager effectively. Communicating customer feedback to managers and the team. • Team player - Proactively reaching out to colleagues to provide extra assistance. • Marketing - Educating customers with current discounts and trends.
• Documentation - Assisting litigants understand and complete documents (witness statements & court forms). • Communication - Providing information and referring clients to other organisations if needed for additional support. • Working in a dynamic environment - Assisting clients in courtrooms by helping them understand court procedures and providing emotional support during stressful situations. • Administration - Booking appointments and handling emails and calls to answer client enquiries.
• Bar experience- Making and serving alcoholic & non alcoholic drinks, changing kegs and making sure we were always stocked and displaying products for sale. • Till experience- Handling payment transactions and taking order, keeping track of sales and reporting it back to the manager.
• Experience in cooking varieties of cuisines. • Working under pressure and accomplishing tasks in timely manner with high attention to detail. Maintaining hygiene requirements and standards to provide best quality service to customers.
• Customer service- Resolving customer enquires and issues professionally and updating customer with updated deals. • Organisation- making sure everything is tidy & sanitised and food is handled with safety. keeping things prepared for next day and keeping track of stock.
She is a very hard working individual. Very polite and professional. She is very helpful and caring when it comes to her colleagues. We love to work with her. She is a good team worker and is good at leading as well.