I am a highly experienced professional with a passion for retail, fashion and selling, as well as delivering outstanding customer service. I always seek to inspire the customer through my belief and love for the product. I enjoy being part as a team, closely collaborating and sharing ideas. I have a flexible and positive approach In everything I do. I can strive in a fast pace environment and under pressure. I use tact and diplomacy in resolving difficult situations. I am articulate, adaptable,presentable, hardworking and sales hungry. I always make the customer my number one priority. Helping and coaching my colleagues are also part of my abilities. I believe being a good listener, having an "I can do" attitude and consistency are the keys to success. I also display attention to details when helping to style customers.
• High standard Customer service: engaging, offering a personalised experience, assistance of selecting the perfect products, giving recommendations, creating rapports and long term relationship. • Maintaining the store visual standards, size ordering, organizing,dusting • Collaborating and working as a team member,participating in visual merchandising • Processing transactions, working towards targets and kPIs • Bra fitting
• Customer Service: Engaging, hosting, offering help with queries, providing recommendations, helping with choices, link sales, bra fitting. • Processing transactions, exchange and refunds, closing and opening tills. • Stock replenishing, size ordering, merchandising, maintaining the highest standards • Driving sales, KPIs and targets by consistently approaching and helping customers • Collaborating and working with my team, resolving customer issues.
• Customer service: greeting, advising customer and helping with queries • Standards insuring good floor good presentation, sizing and security check • Handling cash and proceeding transactions, refunds and exchange • Replenishment, ensuring product availability and housekeeping • Order in store, use of POS system, driving sales, supervising • Helping with merchandising and shop floor layouts
• Driving Sales and targets, greeting and giving high standard customer service • Processing transactions and cash handling, refunds and exchanges • Managing fashion department, coaching and supervising • Merchandising ,stocktaking and replenishing • Order in store and driving store card sales. Working towards targets • Housekeeping, size ordering, security and ticket checks Worked in various departments such as: women fashion, hats, eveningwear, men and childrenswear, lingerie sleepwear and swimwear