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Emma Bogue

With a passion for customer service and a love for fashion, I am a confident individual who thrives in retail.
About

I've honed my customer service and sales skills in dynamic retail settings like The Village Café and Hamilton's Spar, excelling in transaction handling and adapting to various schedules. My commitment to creating a positive shopping experience makes me an ideal candidate for temporary retail roles. Working as a classroom assistant with St Kevin’s College for one year, I have built on my communication skills and have excellent time management.

Previous Brands
Hamilton's Spar
Saint Kevin's College
The Village Café
Work Experience
Barista
Jun ‘23 - Sep ‘23
The Village Café

• Greeted customers in a friendly and approachable manner • Took orders from the till and managed customer transactions, including using the contactless card machine • Operated the coffee machine to grind and brew a range of hot and cold drinks • Maintained a clean and hygienic work environment as well as taking into account of health and safety guidelines • Worked around the clock from early mornings to late evenings • Communicated effectively with my co workers to ensure tasks were completed on time • Showed confidence with serving food and drinks to customers in the cafe

Classroom Assistant
Sep ‘22 - Jul ‘23
Saint Kevin's College

• Assisted teachers with lessons; ie, preparing classwork, handing out supplies, cleaning up after lessons • Aided students with their reading and writing skills • Provided care and emotional support to students in need • Developed my communication skills and learnt the importance of staying organised under pressure

Sales Assistant
Mar ‘21 - May ‘22
Hamilton's Spar

• Handled stock and helped assist with store deliveries • Greeted and assisted customers in an approachable and friendly manner • Worked around the clock and managed time keeping in order to arrive at work punctually • Took into consideration the stores hygiene precautions regarding COVID 19 • Learnt to cooperate with co workers; ie, discussing tasks needed to be completed, helping each other and sharing skills • Managed customer transactions and developed confidence behind the till

Retail Experience
Retail Category
High street
Other
Work Environment
High street store
Other
Product Category
Other
Responsibilities
Greeting
Client Help
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Product labelling
Delivery processing
Stockroom management
Store Maintenance
Open/closing store
Health & safety
Languages
English
Education & Training
St. Kevin's College
‘20 - ‘24
A-Level or equivalent in Sociology
St Kevins collage
‘20 - ‘24
A-Level or equivalent in Music
St Kevins collage
‘20 - ‘24
A-Level or equivalent in Performing Arts
St. Kevin's College
‘18 - ‘20
GCSE or equivalent in English Language
St Kevins collage
‘18 - ‘20
GCSE or equivalent in Science
St Kevins collage
‘18 - ‘20
GCSE or equivalent in Math
St. Kevin's College
‘18 - ‘20
GCSE or equivalent in English Literature
St Kevins collage
‘18 - ‘20
GCSE or equivalent in Sociology
St. Kevin's College
‘18 - ‘20
GCSE or equivalent in Art and Design
St. Kevin's College
‘18 - ‘20
GCSE or equivalent in Religion
St Kevins collage
‘18 - ‘20
GCSE or equivalent in Performing Arts