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Haifah Shah

Retail Assistant
About

With proven expertise in fast-paced settings like Nando's and St Luke's Hospice, my strong suit lies in exceptional customer service and maintaining high standards of cleanliness. Fluent in English and basic French, I'm adaptable with a knack for solving problems, making me an excellent fit for temporary retail positions.

Previous Brands
tlc Estate Agents
Nando's Westfield Stratford
Stanmore Riding School
St Luke's Hospice
Chalkhill Family Practice
Work Experience
ESTATE AGENCY SUMMER INTERN
Jun ‘23 - Sep ‘23
tlc Estate Agents

Responded to client inquiries and provided information on available properties Managed incoming phone calls and promptly responded to emails in a timely and courteous manner Facilitated property viewings, offering guidance and information to prospective clients.

WAITRESS
Sep ‘21 - May ‘23
Nando's Westfield Stratford

Maintain a disinfected and clean dining area Take customer orders and handle transactions at the tills Assist customers with any queries or complaints Follow strict guidelines and rules to stock up and defrost goods.

EQUINE STABLE ASSISTANT
Sep ‘18 - Nov ‘19
Stanmore Riding School

Assisted with riding lessons and ensured minimal accidents and injuries Kept stables clean and sanitary through mucking out and bedding changing Assisted clients around the stables with a friendly and helpful approach.

VOLUNTEER RETAIL ASSISTANT
Feb ‘18 - Dec ‘18
St Luke's Hospice

Carried out cleaning tasks in compliance with regulations Provided friendly and attentive service by promptly

RECEPTIONIST ASSISTANTMar
Jan ‘18 - Apr ‘18
Chalkhill Family Practice

Compiled and produced documents and reports and filed, copied, emailed or faxed required papers to appropriate parties Filed invoices, customer records and other paperwork in an orderly fashion for ease of retrieval.

Retail Experience
Retail Category
High street
Premium
Luxury
Work Environment
Shopping centre
High street store
Other
Product Category
Other
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Styling
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Product setup
Product labelling
Inventory control
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Native
Urdu - Fluent
Hindi - Fluent
Panjabi - Work Proficiency
Education & Training
Claremont High School
‘19 - ‘21
A-levels
History, Sociology, Psychology
Claremont High School
Unknown - ‘19
GCSES
Queen Mary University of London
‘21 - ‘24
BA History
History