I bring extensive luxury retail experience, having managed high-value client accounts and driven social media engagement. Skilled in CRM, inventory control, and delivering exceptional customer service, I excel in dynamic environments and am passionate about fashion.
• Spearheaded the development and launch of an online press-on nail brand, growing its following to 40K on Red and 1K on Instagram and TikTok. • Curated innovative product designs and coordinated photo shoots, aligning visual content with current trends to drive social media engagement and enhance website appeal.
• Led a business team, boosting productivity by 35% through effective multitasking, leadership, and problem-solving in a fast-paced environment.. Live Streamer Shanghai, China Chinese Tiktok/Taobao November2020–August2021 • Leveraged live streaming platforms to effectively promote and sell beauty products, apparel, and accessories, achieving sales of£6K in a single 4-hour session and engaging over 15K viewers. . • Collaborated with brands to secure product information and negotiate promotional deals, resulting in a 20% increase in sales performance. • Analyzed sales data and viewer metrics to refine strategies, leading to a 15% enhancement in overall performance.
• Managed high-value client accounts, enhancing customer retention by 25% through personalized service and tailored solutions. • Conducted detailed product demonstrations and presentations, resulting in a 20% improvement in conversion rates from leads to clients. • Negotiated and closed high-value contracts, consistently exceeding quarterly sales targets by 30%.