With a proven track record in creating positive customer experiences in bustling dining settings, I excel in personalised service and efficient operations. My ability to quickly adapt and effectively communicate, coupled with experience across various retail environments, makes me an ideal candidate for dynamic retail roles.
• Assisted customers with menu selection, offering knowledge of current • special dishes and personal recommendations to build rapport. Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays. • Clearly communicated menu alterations in customer orders to kitchen staff to maximise order accuracy. • Shadowed lead waiters to understand and practice cash handling processes. Skilfully established positive rapport with restaurant guests to deliver personalised customer service. • Set tables with cutlery, napkins, glasses and centrepieces in line with restaurant standards. • Assisted lead waiter to take orders from guests after arrival.
• Consistently managed tables in a busy 100-seat restaurant, achieving a 95% customer satisfaction rate. • Developed a personal clientele through effective communication and personalized service, increasing repeat business. • Delivered orders promptly and courteously, ensuring a positive and friendly dining experience for all patrons.
• Skillfully prepared a variety of food items, ensuring timely and accurate cooking to meet McDonald's quality standards. • Expertly prepared drinks, including beverages and milkshakes, while adhering to precise recipes and presentation guidelines. • Efficiently served orders to customers, providing exceptional customer service and maintaining a friendly demeanor throughout the process.
• Raised funds for an orphanage by selling cookies, cupcakes, and pancakes at Lamakan, a local market. • Hosted and volunteered as a waiter at homeless shelters, served food, handled inventory