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Talha Sajid

Customer support
About

A Proactive and organized professional with experience in Sales and customer service. Collaborative and communicative, team player who strongly believes that qualitative work should always come first. Supporting colleagues in order to ensure completing different tasks and targets. Eager to learn more every day and meet new people, open minded and a well sense of work consciousness.

Previous Brands
Marks & Spencer
Moss Bros
Outfitters
Work Experience
Customer Support
Jan ‘22 - Now
Moss Bros

• Proficiently managing the online ordering and reservation system, guaranteeing precise processing of all orders. • Diligently overseeing sales transactions and ensuring seamless processing of payments within a bustling high traffic fashion retail establishment. • Coordinating the procurement of fresh inventory from the warehouse to the storefront, as well as arranging prompt deliveries to valued customers. • Exemplary execution of comprehensive stock management protocols, including accurate tracking, organization, and optimization of inventory levels

Jan ‘20 - Jan ‘21
Marks & Spencer

• Worked individually or in different teams • Accurately and efficiently picked and dispatched products, exceeding time and accuracy targets • Maintained working areas, in line with health and safety regulations

Customer Support
Jan ‘15 - Jan ‘18
Outfitters

Islamabad Skillfully administering the digital ordering and reservation system, ensuring the meticulous handling of all customer requests. • Attentively supervising sales transactions and guaranteeing the smooth processing of payments in a vibrant, high-volume fashion retail environment. • Orchestrating the acquisition of new stock from the warehouse to the storefront, while also facilitating swift and reliable deliveries for our esteemed clientele.

Retail Experience
Retail Category
High street
Premium
Work Environment
Shopping centre
Flagship store
Product Category
Menswear
Accessories
Leather goods
Footwear
Watches & Jewelry
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Styling
Product demos
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Languages
Urdu - Fluent
Hindi - Fluent
English - Fluent
Panjabi - Work Proficiency
Education & Training
SCHOOL
‘02 - ‘16
(OPF)