With a solid foundation in retail from my time as an Argos Sales Assistant, I excel in customer service and sales, achieving 100% positive feedback. Fluent in English with basic Spanish and Arabic, I'm adaptable and committed to excellence in fast-paced environments.
• Facilitated students in completing worksheets, offering guidance and assistance when necessary. • Maintained accurate records of student attendance, performance, and achievements, ensuring the availability of up-to-date information for parents and instructors. • Exhibited a strong work ethic, punctuality, and reliability, consistently meeting the demands of a fast-paced and dynamic educational environment.
• Led a team of consultants in delivering consultancy services to a client, ensuring project delivery within the set timeline, and ensured productivity by understanding team dynamics and leadership principles. • Managed project from start to finish, including scoping, planning, execution, and closing.
• Provided excellent customer service through polite and supportive communication, maintaining customer satisfaction and store loyalty, maintaining a 100% positive feedback record. • Promoted and sold financial services provided by Argos, consistently selling approximately 6 Argos care policies a day. • Took measures to ensure offers met FCA compliance standards and continually improved them. Acquired a fundamental understanding of regulations governing financial institutions and the imperative nature of compliance with these regulations.
• Researched Venture Capitalist firms according to established criteria, resulting in a shortlist of 27 prospective firms. • Influenced the preparation of the Pairoo pitch deck, undertaking research to underpin the slides. Gained an understanding of the funding process for start-ups.