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Vithya Vijayakumar

Sales and Marketing Assistant
About

With over two years of retail experience at River Island and Accessorize, I excel in customer interaction, operating tills, and maintaining product knowledge. Adept at adapting to various retail environments efficiently while ensuring high customer satisfaction.

Previous Brands
TLC Worldwide Marketing – Baker Street
River Island – Derby
Londis Supermarket Hanwell
Accessorize ( Derby
BURGER & SAUCE
Royal Mail
Work Experience
seasonal mail sorter
Dec ‘23 - Dec ‘23
Royal Mail

all rounder
Oct ‘23 - Jun ‘24
BURGER & SAUCE

Brand Ambassador
Jun ‘23 - Aug ‘23
Antzara Organisation – Canary Wharf

• Engaged in door-to-door sales, promoting products and services. • Demonstrated a deep understanding of the products to effectively communicate their features and benefits. • Cultivated friendly and approachable communication with customers, ensuring a positive experience.

Marketing role
May ‘23 - Jun ‘23
University Digital Project (Internship) – Estates

• Conducted financial cost analysis using Excel. • Generated and organized data for project tracking. • Actively participated in meetings and delivered insightful presentations.

Sales assistant
Oct ‘22 - Jun ‘23
Accessorize ( Derby

• Provided warm and welcoming customer greetings. • Assisted customers by assessing their needs and offering appropriate solutions. • Operated tills with a focus on delivering high customer satisfaction. • Honed customer interaction skills and maintained product knowledge. • Ensured store organization and proficiently managed stock.

Field agent
Jul ‘22 - Sep ‘22
TLC Worldwide Marketing – Baker Street

• Employed door-to-door sales techniques to secure partnerships for TLC's National Beauty Network product. • Evaluated the effectiveness of sales strategies. • Established enduring partnerships and met individual and team sales targets. • Attended virtual meetings, sales events, and training sessions. • Provided valuable feedback to management and maintained a comprehensive partner database.

Marketing On-Campus Internship
Apr ‘22 - Jun ‘22
Enterprise Center

• Developed content for a website landing page. • Formulated marketing strategies and communication plans to promote services. • Supported the planning and promotion of networking events. • Conducted research for future membership offerings.

Sales Advisor
Nov ‘21 - Jan ‘22
River Island – Derby

• Delivered friendly and personable customer greetings. • Assisted customers in identifying their needs and preferences. • Operated cash registers while prioritizing customer satisfaction. • Strengthened customer interaction skills and maintained product expertise.

Sales assistant
Jul ‘21 - Sep ‘21
Londis Supermarket Hanwell

• Extended friendly greetings to customers. • Provided assistance with product inquiries and pricing information. • Collaborated with a team at the checkout for efficient customer service. • Actively monitored security through CCTV and managed product returns. • Ensured proper restocking and organization of shelves during product deliveries.

Student Care Assistant
Jul ‘18 - Jul ‘18
Birchwood Grange Care Home

• Assisted residents with their breakfast and meals. • Organized recreational activities to engage and entertain residents. • Ensured resident safety and well-being within the care home setting.

Retail Experience
Retail Category
Other
Work Environment
Shopping centre
Product Category
Womenswear
Menswear
Accessories
Leather goods
Watches & Jewelry
Responsibilities
Greeting
Client Help
Styling
Product demos
Upselling
Cash register
Packaging
Returns & Exchanges
Transactions
Online orders fulfilment
Client Advising
Product labelling
Stock control
Order preparation
Open/closing store
Store Maintenance
Stockroom management
Product setup
Languages
English - Fluent
Italian - Fluent
Tamil - Native
Education & Training
University of Derby
‘21 - ‘24
Bachelor of Arts
Whitmore High school
‘19 - ‘21
6th form
Whitmore High school
‘16 - ‘19
10 GCSEs