Motivated Sales Assistant dedicated to providing top of the line customer service. Organized, detail oriented, and a self starter. Dedicated to increasing sales by providing customers with careful consideration and support. Bringing several years of experience achieving success in retail settings. I excel in both written and verbal communication, as evidenced by my experience drafting concise reports, and collaborating effectively with cross-functional teams. My ability to analyze complex situations and identify root causes has led me to devise practical solutions.
• Provided exceptional customer service by greeting customers, assisting with product selection, and addressing inquiries, leading to a 95% customer satisfaction rate. • Exceeded monthly sales targets by an average of 20%, consistently ranking as a top-performing sales associate within the team. • Built and maintained positive relationships with repeat customers, resulting in a 30% increase in customer retention and referral business. • Collaborated with visual merchandisers to create appealing store displays that showcased new arrivals and promotions, contributing to a 15% increase in foot traffic. • Actively participated in regular product knowledge training sessions to stay updated on the latest fashion trends and product features. • Assisted with inventory management, conducting stock checks, restocking shelves, and coordinating with the warehouse to ensure product availability.
• Assisted in the smooth execution of day-to-day operations at JHB Adventures Ltd as a Runner. • Efficiently supported various departments and team members to ensure seamless coordination and timely completion of tasks. • Actively communicated and collaborated with different teams to facilitate the flow of information and resources. • Managed logistical aspects, including running errands, organizing supplies, and delivering equipment as needed. • Demonstrated adaptability and a willingness to take on new responsibilities in a fast-paced and dynamic environment. • Assisted in setting up and dismantling equipment for events, ensuring all necessary preparations were made. • Acted as a reliable point of contact for internal staff, clients, and external partners, addressing inquiries and providing assistance as required. • Maintained cleanliness and organization in designated areas, contributing to a safe and productive work environment. • Upheld the company's professional image by adhering to established guidelines and demonstrating a positive attitude towards customers and colleagues. • Proactively identified opportunities for process improvement and offered suggestions to enhance operational efficiency. • Developed strong multitasking and time management skills, successfully prioritizing tasks and meeting deadlines in a fast-paced environment. • Exhibited excellent communication and interpersonal skills, fostering positive working relationships with team members across various departments.