I have experience in high street and premium retail environments, specialising in womenswear, beauty, and accessories. Skilled in customer service, transactions, online order fulfilment, and store maintenance, I am adaptable and proficient in Excel with basic Mandarin communication skills.
• Conducted audits for high-profile clients such as The Daily Telegraph and L'Occitane, analysing the company's finances. • Collaborated with managers and team members to research and gather information, enhancing communication skills and ensuring efficient task completion. • Participated in internal training programs, focused on evaluating the appropriateness of the organization's business strategies. • Earned ICAEW qualification certificates in Accounting, Assurance, Business Technology & Finance, Law, and Tax.
• Effectively embedded promotional details into package design, expanding brand exposure and strengthening customer loyalty. • Collected and analysed data from over 10 competitors, creating a package dashboard and forecast probability for clients. • Led a team of 5: winning bids worth £75,000 from top Chinese education institutions, boosting the company's profits by 40%.
• Administrated event expenses using Excel and reported to the treasury on a monthly basis. • Designed opinion polls for company events, tracked and gathered data to optimise future organisation events. • Organised internal online events and reward schemes to foster motivation and enhance the workplace harmony.