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Shreya Gangurde

Assistant
About

With a proven track record in fast-paced retail and food service environments, I excel at customer service, product knowledge, and creating appealing displays. My experience includes effectively handling customer queries, maintaining high standards of professionalism, and adeptly managing stock and checkout areas to ensure seamless operations.

Previous Brands
Coombe
Horton Dental Practice
SOS! SEN
Work Experience
Work Placement
Feb ‘23 - Apr ‘23
Horton Dental Practice

● Gained a better understanding of the dental profession and adapted to the high level of professionalism ● Greeted patients and provided appointment-related forms and paperwork. ● Mastered support duties for commonly practised dental procedures. ● Prepped patients and mastered instrument hand-offs to assist dentist during routine appointments. ● Obtained dental x-rays using traditional and digital methods. ● Delivered high level of support, service and care to large dental practise that averaged 40 patients per day.

Food and beverage assistant
Nov ‘22 - Now
Signature

Signature - Coombe Hill Manor, Greater London ● Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards. ● Laid tables with appropriate cutlery, crockery and condiments to agreed standards. ● Greeted customers, presented menus and shared information about available special items. ● Demonstrated respect, friendliness and willingness to help wherever needed. ● Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services. ● Maintained clear communication with guests and kitchen staff for smooth service delivery. ● Comfortable interacting with people with disabilities including dementia, mobility issues, bipolar disorder ● Aware of rules and regulations regarding hygiene, health and safety

Shop assistant
May ‘19 - Aug ‘21
SOS! SEN

● Guaranteed high levels of customer satisfaction through product knowledge and attentive service. ● Organised displays to promote inventory and encourage customer purchases. ● Guided customers to locate products or alternative items. ● Organised stock and checkout area proactively between serving customers to maintain orderly shop floor. ● Resolved customer complaints and process issues with proactive problem-solving skills. ● Prepared products for sales floor, steaming and presenting items immaculately for appealing displays. ● Tagged products quickly and accurately with price tags and stickers.

Retail Experience
Retail Category
High street
Work Environment
High street store
Product Category
Menswear
Womenswear
Watches & Jewelry
Footwear
Accessories
Leather goods
Other
Responsibilities
Client Help
Complaint handling
Upselling
Greeting
Client Advising
Transactions
Returns & Exchanges
Cash register
Packaging
Product labelling
Stock control
Languages
English
Education & Training
Nonsuch High School for Girls
‘17 - ‘24
GCSEs