Adaptable and customer-focused with experience in stock management, cashier duties, and high expectations service. Passionate about delivering excellent retail experiences through strong interpersonal skills and reliability.
• Individual responsibility to meet high expectations of valued corporate clients. • Working as part of a team with set-ups and clean downs, including ensuring glassware and crockery meets company's hygiene standards. • Often balancing needs of two boxes. • Taking and delivering accurate drinks orders.
• Managing limited financial assets to ensure charitable aims were achieved. • Giving financial updates in weekly Junior Branch board meetings including a detailed overview of cashflows and liabilities. • Providing advice to ensure effective delivery of events. • Successfully turning the charity from loss-making to profitable within one financial year.
• Troubleshooting problems in a time-pressured environment. • Ensuring a positive experience for all ticket holders.
• Selected as only 6 participants nationally. • Liaison between camp participants and adult staff team. • Organising and leading activities.
• Insight into all departments at J O Hambro • Shadowing fund managers and the trading department, to build my knowledge of investment and analysing firms.
• Learnt and utilised stock management skills, including recording, organising, and displaying stock. • Promoted to cashier, learnt how to use tills, as well as developing customer service skills.
Great team player and a pleasure to work with.