I come from an extensive Luxury Beauty Background mainly in Retail Marketing , Accounts Management & premium Customer Relations. MY CAREER SUMMARY: • Experienced in Retail International Marketing Management for Luxury Premium Products • Experienced in Accounts Management and Distributors and Customer servicing • Excellent Communication & Project Management Skills, teamwork, and interpersonal skills MY CAREER OBJECTIVE: Available immediately to start a suitable position Full time or Part time in the Field of Marketing & Retail Sales, Account & Customer Management. • Available to relocate or extensive business travelling • Wishing work locations: Germany, or London, or Gulf Countries (UAE, Qatar, Kuwait, Saudi).
• Managing supplier relationships and PLUSH TAN Welness products purchases in UAE, Germany and US for timely and cost-effective procurement. • Exploring and managing vendor relationships, negotiating favorable terms, and optimizing supply chain efficiency. • Set a B2C marketing strategy that results in customer retention, loyalty and sales increase by 25%. • Develop, plan, and monitor offline and online marketing plans and campaigns in close collaboration with the team and management. • Utilize various marketing channels, including social media, email marketing, and advertising, SMS, to reach target audiences effectively and widen brand awareness. • Contribute to overall brand building success through consistent and well positioned brand image. • Work closely with various suppliers and media agencies to execute marketing and promotional needs. • Lead a team of 5 employees. • Manage a budget for all marketing and purchasing spending. • Ensure that all wellness and beauty products comply with the GCC region and the UAE industry health regulations and quality standards. • Study and analyze the feasibility of marketing and promotional activities and ROI. • Foster customer engagement through feedback collection, surveys, and reviews. • Conduct Nielson market research to identify trends, customer preferences, and competitors in the wellness and beauty Service industry. • Travel at times to attend regular team meetings and participate in exhibitions and trade fairs.
Customers: Chanel, Givenchy, PLUSHTAN, Enerplastics) . Developed marketing strategies for given clients brands in order to build and promote a branding image and attain brand objectives while achieving profits • Worked closely with Clients with mission to achieve Customer objectives and increase Sales. • Developed and managed advertising campaigns: print media, Social Media, outdoor media, Retail Trade Marketing Promotions. • Organized successful high profile events & Exhibition Events. • Managed and controlled budget spending and P&L. • Managed effectively new and existing key client relationships and grew billing and revenues by 30%. • Negotiated Suppliers Contracts ,PO and Prices. • Managed and supported Account Executives/Creative Team in setting targets and objectives that will develop and grow potential profitable accounts. • Managed 4 Account Executives in developping new Accounts and preparing presentations and writing creative briefs. • Attended in Exhibition/fairs to promote and generate new Accounts.
Marketing Executive - reporting to Marketing Manager • Managed in cooperation with the Marketing Manager and Managing Director, CHANEL’s Media Plan by working closely with the Media Agency on ATL and BTL activities. • Developed and implemented campaign launches in line with CHANEL Brand Strategy and set Marketing Plan. • Developed the yearly media and advertising campaigns working closely with the marketing manager & France Team. • Worked closely with Chanel distributors and key retailers to develop joint advertising campaigns and in-store marketing events in order to grow sales and raise brand awareness. • Planned and organised the annual training events and makeup events. • Searched and established relationships with local premium hotels and Clubs for events hosting business. • Developed sales incentives and motivation programs for Sales Consultants to drive sales. • Guided the Brand Supervisors and Makeup Artist on achieving marketing objectives and ROI and brand guidelines for all set promotions and launches. • Planned and Implemented yearly Chanel CRM Calendar and managed set activities in cooperation with the marketing and Sales Team and the Suppliers. • Guided , supported and worked closely with regional suppliers for local product campaigns execution. • Monitored Chanel’s competitor’s sales and marketing activities.
Sales Associate – Luxury Beauty Skin Care (reporting to Store Manager) • Provided top quality sales and customer service for high profile customers. • Coordinated and implemented monthly in store events promotions and merchandising. • Generated weekly and monthly reports on sales and stock levels. • Dealt with external vendors on all production of various marketing materials. • Reported to management on customer satisfaction and complaints feedbacks.
Marketing & Commercial Coordinator- Markets: LM & Travel Retail – GCC/Levant Brands: Lancôme - Ralph Lauren - Lanvin • Planned and executed the marketing and commercial responsibilities for allocated brands. • Coordinated and implemented the Marketing Plans set by the L’Oreal Marketing Team in Paris. • Assisted the marketing manager in developing and implementing successful trade marketing launches. • Forecasted product sales, promotional and merchandising materials. • Worked closely with the media agency on planning and developing the Media Plan and PR launches in line with the brand strategy and objectives. • Organized specific makeup and training events in coordination with the Trainers and Makeup Artists. • Monitored stock levels and implemented marketing solutions to resolve any stock problems effectively. • Studied the feasibility of promotional activities for each market and allocated sales incentives for promoters. • Managed internal Merchandisers and Local Suppliers to produce advertising and promotional materials. • Analysed the results of each product launch and discussed the findings with the wider team. • Prepared and monitored monthly sales reports resulting in decisions taken on product and brand performance.