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Zayneb Mbarki

Events Coordinator
About

An enthusiastic, ambitious and hardworking individual with extensive experience providing high-quality Administrative and Customer Service support in a variety of professional contexts and with transferable skills developed to a high standard through work and parenthood. Looking for new opportunities in Administrative / Clerical contexts and the chance to make a positive contribution to a business.

Previous Brands
AnywhereWorks
COSTA
HILTON
Marriot Hotel Windsor
Tesco
Work Experience
Events Manager / Groups and Events Coordinator
Jun ‘22 - Feb ‘23
Marriot Hotel Windsor

• This is an ofice based role, which I was able to show great customer service skills, administrative skills, email/phone marketing. • I was able to meet a lot of high end cliental and contradict meetings with them. • I handled events from the start to the end with all the planning and financing of the events.

CX Associate
Feb ‘22 - Jun ‘22
AnywhereWorks

• Temp sales and customer service remotely for this company

Customer Service Desk
Oct ‘19 - Mar ‘21
Tesco

may customers problems and handle and complaints in a professional way.

F&B Assistant
Apr ‘19 - Sep ‘19
HILTON

• I was employed by Hilton first in the restaurant as a waitress then later by the bar in Hilton Syon park, which is a very fast pace and busy environment therefore I am able to work Under pressure and in a fast environment. Hilton is a very professional cooperation therefore as staf we are fully trained to talk to customers in a very professional manner. • Hilton has helped me improve in customer service skills as I've had to deal with a lot of high status customers who were all very impressed by my service

Nov ‘18 - Mar ‘19
COSTA

• I'm a fully trained barista at Costa making customers cofee serving food and serving customers at the till.

Languages
Turkish
English
Education & Training
THE GREEN SCHOOL
Unknown - ‘17
GCSE Science(B) Maths
THE GREEN SCHOOL
Unknown - ‘15
A Level Turkish (A)