Superintend for creating a sales environment that enhances the buying experience. Also in charge of driving the full sales lifecycle, from initial contact to demonstrations and sale. Accomplishments: Upselling top 3 products and services, setting the company record for most add-ons sold in a single month. Received an average of 90% customer satisfaction rating, for the second quarter of the business. Memorized the entire line of 50+ company products and services, including price and special discounts. Provided basic technical support to the clients on a wide range of company products, resolving issues at a 95% rate. Administered more than 40 clients daily, and provided relevant product information, upselling products, encouraging clients to sign up for the membership program, and achieving the desired target budget.
Managed the research team of 5 members with conducting surveys, compiling information, and analyzing results for an organized research study. Accomplishments: Surveyed a minimum of 100 data points from 5 different sources to ensure statistical significance. Facilitated in planning 3 research instruments and research methodology, and collaborated on the development of a research methodology document containing 10 pages. Scheduled and conducted 8 meetings with business owners and documented meeting outcomes. Performed statistical analysis on data and created a 15 page report of analysis, identifying 3 major trends and discrepancies. Delivered 3 presentations throughout the internship and created 10 visual graphs to support the presentation and reports.
Facilitated the organization to solve issues, create value, maximize growth and improve business performance. Concerning primarily with structure, management, strategy, and operations of the company. Accomplishments: Prepared financial records on a daily basis, including transaction entries, totaling at least 50 entries per day. Created a minimum of 3 business proposals for potential clients or partners. Performed in-depth analysis on financial data, market trends, or industry benchmarks for 3 projects. Analysed the preparation of comprehensive company profiles for 5 companies, each profile containing a minimum of 10 pages. Reviewed and analyzed financial statements (income statements, balance sheets, cash flow statements) for the company on a monthly basis.
Authorized for outsourcing cost analysis across project families with different projects as part of the procurement team. Working closely with the contract manufacturers and category managers. Accomplishments: Conducted research on cost drivers for at least 3 specific expense categories, and prepared detailed reports summarizing findings and recommendations. Identified and proposed improvements in the budgeting and forecasting process, for the 2nd quarter. Co-ordinated in developing and implementing cost reduction strategies that result in a minimum of 10% cost reduction in the assigned department and projects. Estimated costs for 1 upcoming project, and regularly compared estimated costs with actual expenses and reported any deviations.
Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams strengths and weaknesses. Accomplishments: Developed and implemented a strategic revenue plan for achieving an increase in sale target by 7%. Collaborated with the creative team for social media advertising and saw an increase of 18% customer engagement. Hired 5 new team members with professional knowledge in the span of 18 months. Provided regular training to the employees which resulted in 85% development of the work force. .