With a foundational background in customer service and social media management, I excel at creating engaging content and ensuring superb client interactions. My tenure as a Shop Assistant has endowed me with essential retail skills, including maintaining an organized sales floor and efficient payment processing. Fluent in basic Urdu and English, my versatility and collaborative spirit make me an asset to any retail team.
American Lyceum Created a new social media campaign on 5 different social networks • • • • • Managed 4 social media accounts Spearheaded content Writing on Social media Managed social media accounts and connected with popular influencer in the niche Collaborating with other team members to create content and trending ideas.
Designed Documents • • • Filed reports, gathered information and performed research Managed Social Media Accounts.
Desi cuisine Restaurant Customer Service • • • • Managed Social Media Accounts Facebook Ads Processing customer payments at the checkout point/till
Clothing Brand Customer service • • • Processing customer payments at the checkout point/till Collaborating with other team members to keep the sales floor area clean and organised at all times