Leading Nike's operations with a sharpened focus on process optimization and service excellence, my tenure as Senior Director has been defined by a dedication to strategic leadership and loss prevention. The challenges of steering operations in a dynamic retail environment have honed my skills in business management and sales strategy. With a pivotal role in Nike's operational advancements, our team's efforts in budget management have translated into streamlined processes and enhanced profitability. My approach to leadership is grounded in fostering a culture of continuous improvement, ensuring that every decision aligns with the brand's ethos of innovation and excellence.
Head of function in charge of processes and tools, service excellence and loss prevention
- Responsible for overseeing stores within Scandinavia, in particular outlets in Sweden, Norway and Denmark -Continually monitoring sales performance and the overall profitability of stores throughout the Scandinavia region -Developing and implementing marketing and business development strategies to drive business forward and increase profits -Identifying any underperforming or unprofitable stores and then responsible for organizing their immediate closure -Responsible for the selection and training of the actual commercial team, interviewing potential candidates and selecting the most appropriate candidates -Ultimate responsibility for the effective management of all budgets and costs, making any necessary adjustments - Constantly reviewing, scrutinizing and developing operational processes, identifying any areas for improvement
-Actively overseeing stores within Asia, in particular outlets in Thailand, Philippines, Malaysia, Indonesia and Singapore -Responsible for leading the sales and development of new openings and existing stores throughout south Asia countries -Accountable for the introduction and settlement of commercial policies, logistics, and teams of Managers and Commercial Directors
-Responsible for overseeing stores within the South American region, leading teams in Argentina, Brazil, Chile, Uruguay and Venezuela -Cultivating sales, organizing logistics and overseeing the development of the brand in the South American market -Instrumental in the implementation and settlement of a strategic structure for future store openings within the region -Commercially responsible all the countries trained, of which four have been successfully promoted and developed
-Responsible for devising and implementing effective strategies to increase profitability and drive sales performance -Achieving all sales and cost budgets, through effective management and utilizing commercial director training
-Responsible for the organization, production and sales performance of stores throughout the whole of Germany -Recruiting and training appropriate Managers for new store openings, providing leadership to ensure profitability -Instrumental in the opening of 35 stores, establishing structure and reporting on budgets of sales and costs achieved -Personally responsible for the appropriate selection and ongoing training of the Commercial Menswear Team
-Responsible for new markets logistics, sales and development within Argentina, Japan and the Middle East -Researching logistics and the potential of new markets, resolving any eventual customs requirements, transport and maximizing sales after official opening -Responsible for the sale of a range of footwear throughout the whole of Spain, specifically within Zara store outlets