Experienced retail professional with a background as a Sales Associate at the NBA store in London. Skilled in customer service, stock management, and product personalisation in fast-paced environments. Proven ability to remain calm under pressure and ensure excellent product presentation.
• Responsibilities included: sustaining and transferring inventory between establishments; ensuring the maintenance of wines/wine cellars (e.g. protecting labels and bottles); ensuring sanitation across wine cellars, champagne rooms, etc.
• Part of the team to open the first NBA store in London. • Daily roles included: ensuring customer satisfaction; handling transactions; helping customers find their desired product; making sure products were neatly displayed and standards were up to point; replenishing, controlling and organising stock etc. • Experienced in handling machinery: personalising customjerseys and personalised hats. • A fast-paced environment which developed my ability to keep calm under tension.
• Responsibilities included: food preparation; cashiering, serving customers; making sushi and hospitality; ensuring food hygiene and cleanliness of the establishment. etc.