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Sumayyah Farooq

Coordinator
About

With a focus on top-notch customer service, I'm experienced in multitasking and problem-solving within dynamic retail settings. My adaptability extends to varying tasks, environments, and product categories like beauty, womenswear, and accessories.

Previous Brands
Codexia Technologies
Superior College
Work Experience
HR Manager
Jan ‘20 - Jan ‘23
Codexia Technologies

Managing the entire recruitment process, including sourcing, interviewing, and hiring candidates for technical roles such as software developers, engineers, UX/UI designers, etc. Addressing employee concerns, mediating conflicts, and ensuring a harmonious work environment. Managing salary structures, bonuses, and benefits packages that attract and retain top tech talent. Ensuring the software house complies with labor laws, industry standards, and regulations regarding employment practices. Initiating and executing programs to enhance company culture, foster employee engagement, and improve overall employee satisfaction. Assisting in managing transitions, whether it's the introduction of new software tools, changes in organizational structure, or company-wide policy implementations.

HR Coordinator
Jan ‘18 - Jan ‘20
Superior College

Assisting in the recruitment process for faculty and staff positions, including posting job openings, screening resumes, and facilitating the onboarding process for new hires. Assisting employees with benefits enrollment, explaining benefit packages, and serving as a liaison between staff and benefit providers or HR representatives. Handling employee inquiries, addressing concerns, and fostering positive employee relations within the college community. Working closely with other departments such as finance, academic affairs, and administration to ensure cohesive and effective HR processes across the college.

Retail Experience
Retail Category
Premium
High street
Work Environment
Shopping centre
Department store
Product Category
Beauty & Fragrances
Womenswear
Accessories
Responsibilities
Packaging
Client Help
Greeting
Returns & Exchanges
Product labelling
Order preparation
Delivery processing
Languages
English
Education & Training
Ginyard International Co. University
‘21 - ‘23
Master of Science in Computer Science
Studio Shodwe University
‘17 - ‘21
Bachelor of Science in Computer Science