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Jahnyah Durrant

Marketing management graduate with vast sales experience. Impeccable stakeholder management and organisation.
About

Experienced Brand Ambassador with a background in cosmetics retail, skilled in customer engagement and crafting compelling content. Adaptable, detail-oriented, and passionate about delivering exceptional retail experiences across high street, premium, womenswear, accessories, and beauty & fragrances environments.

Previous Brands
3INA Cosmetics
Sales Ambassadors UK
The Perfume Shop
Primark
Argos
Work Experience
Brand Ambassador
Jan ‘24 - Apr ‘24
3INA Cosmetics

Spearheaded dynamic initiatives to drive brand awareness, crafting visually captivating content that seamlessly integrated with brand identity Elevated customer engagement by delivering immersive product experiences, actively soliciting feedback and leveraging insights to refine and optimise marketing strategies Implemented meticulous tracking of campaigns, performance metrics and customer preferences to drive data-informed decisions and achiever better conversion rates Solutions architect mentee

B2C Marketing Executive
Apr ‘23 - Sep ‘23
Sales Ambassadors UK

Orchestrated high-stake sales and marketing initiatives for premier client, leading impactful meetings and presentations to drive client satisfaction Assumed a pivotal role as the primary liaison between the company and its flagship clients, expertly navigating complex negotiations and ensuring seamless onboarding processes Delivered actionable insights through precise performance analysis, generating detailed reports that provided invaluable visibility of client feedback and personal milestones

Sales associate- temp
Nov ‘22 - Jan ‘23
The Perfume Shop

Retail Experience
Retail Category
High street
Premium
Work Environment
Department store
Shopping centre
High street store
Product Category
Womenswear
Accessories
Beauty & Fragrances
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Stockroom management
Stock control
Store Maintenance
Health & safety
Open/closing store
Languages
English
Education & Training
University of Greenwich
‘21 - ‘24
BA (Hons)
Marketing Management