Experienced Sales Assistant from Harrods, skilled in managing busy sales floors and exceeding targets. Strong customer service skills with a passion for retail. Flexible and adaptable to different tasks and schedules.
• An internship where I assisted the Defined Contribution (DC) pension team in crafting tailored investment strategies for diverse clientele, emphasizing the unique needs and financial objectives of each client. Developed skills in financial analysis, data handling, investment overview, and market knowledge.
• Worked part-time with an accountant who took me step by step through an accountant's knowledge, from analysing bank statements to creating accounts, ultimately playing a key role in preparing financial statements for 10 clients.
• Managed a busy sales floor, providing exceptional customer service and offering informed product recommendations based on Harrods' offerings and industry trends, as evidenced by consistently exceeding daily sales targets by up to £5,000.
• As a team, we efficiently manage Wembley Stadium's information points, oversee general admissions, and provide essential support through our disabled aid services, consistently earning written in praise from customers for delivering exceptional service.
• Shadowed various bank roles, successfully proposed a student banking initiative that was forwarded to the area manager, offered customer assistance, and received positive feedback for strong presentation skills and professionalism.