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Nicole Lockhart

21 year old undergraduate seeking transferable skills and experience at a reputable company.
About

With a solid foundation in hospitality and event management, I've excelled in customer service and multitasking across various dynamic settings. My passion lies in fashion retail, where I apply my skills in client advising, styling, and store maintenance, ensuring exceptional customer experiences in high street to luxury environments.

Previous Brands
Greenvale Hotel
Quo Vadis
Vibe Teaching
Work Experience
Teaching assistant
Jan ‘24 - Now
Vibe Teaching

Supporting children with their learning,some with SEN difficulties

Temp Events staff
Sep ‘22 - Dec ‘22
Quo Vadis

Function staff
Jan ‘18 - Jan ‘19
Greenvale Hotel

During these roles. I maintained customer satisfaction with timely table check-ins to assess food and beverage needs. Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness. Greeted new customers embodying a positive face for the brand. Took drink orders and built immediate positive connections with guests. Prepared speciality desserts for customers considering allergies and dietary requirement's. Remaining composed in a busy environment. During my education I learned to prioritize learning in order to reach my long-term goals however I obtained many transferable skills I intent to utilize for your workplaces benefit such as attention to detail, completing tasks to a excellent standard in a timely manner, matching the institutions ethos and maintaining diligence and determination through fast paced atmospheres.

Retail Experience
Retail Category
High street
Premium
Luxury
Work Environment
Boutique
Department store
Shopping centre
Travel retail
Outlet
Product Category
Womenswear
Menswear
Accessories
Leather goods
Watches & Jewelry
Beauty & Fragrances
Footwear
Responsibilities
Client Advising
Styling
Store Maintenance
Order preparation
Health & safety
Product labelling
Languages
English
Education & Training
Westminster Kingsway College.
‘22 - ‘23
Master of Social Science
Holy Trinity College
B A
University of Westminster
‘23 - ‘26
Bcs Honours
Psychology and Criminology