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Precious Lawani

Assistant Marketing Digital
About

With a knack for quality control and customer satisfaction, I've successfully addressed client inquiries in fast-paced retail environments. My adaptability enables me to thrive in diverse settings, ensuring high product standards and prioritising customers' needs.

Previous Brands
Doj Panache
SamVic Eye Clinic
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Work Experience
Digital Marketer
Aug ‘20 - Jan ‘23
SamVic Eye Clinic

• Developed and executed comprehensive digital marketing campaigns to enhance brand recognition and reach. • Formulated content strategies that effectively conveyed the company's core messages and services. • Managed the company's presence on various social media platforms, orchestrated email marketing efforts, and oversaw Google Ads campaigns. • Monitored and analyzed analytical data, utilizing insights to optimize the visibility and effectiveness of the company's services across all digital media channels.

Assistant Manager
Jun ‘18 - Jun ‘20
Doj Panache

• Successfully addressed customer inquiries and issues to ensure overall satisfaction. • Maintained a high standard of product quality and ensured consistent product availability. • Collaborated closely with the store manager to provide leadership and supervision for the staff. • Implemented necessary disciplinary actions when required, maintaining a harmonious work environment. • Accomplished assigned tasks from the general manager with precision and efficiency.

Quality control manager
Jun ‘18 - Jul ‘19
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Maintained up-to-date knowledge of daily production quotas regarding payments Maintained accurate document control Facilitated effective resolution processes to ensure customers satisfaction on time. Supervise the department's daily workflow, assign project workload, and monitor deadlines.

Ad-hoc Staff (Presiding Officer)
Jun ‘18 - Jan ‘19
National Youth Service Corps

I played a pivotal role in the organization and execution of an election. This involved meticulously collating and consolidating the election results from various states, thereby ensuring the integrity and fairness of the electoral process.

Retail Experience
Retail Category
High-end luxury
Premium
High street
Work Environment
Department store
Shopping centre
Pop-Up
Travel retail
High street store
Outlet
Other
Product Category
Womenswear
Beauty & Fragrances
Leather goods
Accessories
Menswear
Watches & Jewelry
Footwear
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Upselling
Returns & Exchanges
Packaging
Product labelling
Inventory control
Order preparation
Store Maintenance
Stockroom management
Product setup
Languages
English
Education & Training
Ulster University
‘23 - ‘25
Master of Science
Benson Idahosa University
‘14 - ‘18
Bachelor of Science