I'm a dedicated retail sales assistant with experience at Space NK, John Lewis, ZARA, and Marks & Spencer. I excel in customer service, product knowledge, and maintaining a welcoming store environment. Passionate about delivering excellent shopping experiences.
I advised and guided customers on what was best for them whilst ensuring they felt listened to and respected.
I warmly greeted new and returning customers to help develop customer loyalty and relationships. I helped advise customers and introduce them to new products whilst offering to conduct a complimentary facial.
I maintained a presentable and neat environment to ensure that the customer had a pleasurable experience shopping.
I facilitated and contributed to the well-being of 18 or more patients on average per shift with routine. Also, I assisted in aiding patients' physical health by helping the nurses and doctors perform bladder scans and electrocardiograms. I respected patients' privacy and dignity upholding the hospital's integrity and policies. I adapted well to the surge of COVID outbreaks, working very hard with my team to meet the standard of care for the patients.
I maintained a clean, organised and curated environment to attract customers as well as anticipating the customers' needs to provide them with high-quality service to ensure customer satisfaction.