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Vaishnavi Parakirama

Administrative Office Assistant
About

With a passion for beauty and proven excellence in customer service, I excel at creating personalized shopping experiences in fast-paced retail environments. Skilled in sales, inventory control, and complaint handling across premium and high street categories, my adaptability makes me ideal for temporary retail roles.

Previous Brands
Abode Champagne bar
Canterbury County Court
Clear Safety
CO-OP
Footlocker(August
Office Angels
Pharmacy2U
Teleperformance HMPO campaign
Work Experience
Compliance Officer
Feb ‘23 - Now
Clear Safety

• Ironing and pre pleating the saree before the wedding as a service • Currently working as a Compliance Officer at Clear Safety (February 2023-now) • Inputting data. • Creating formulas and checking that the contractors are claiming the right amount of money and they are not over charging. • Checking that everything Is running smoothly. • Checking that all Gas certificates are compliant and that the installation of the boilers are safe for the residents.

Admin Officer Band E
Jul ‘22 - Dec ‘22
Canterbury County Court

• Answering and relaying emails. • Worked as an Admin Officer Band E at Canterbury County Court on a fixed term contract. (July 2022-December 2022) • Inputting data. • Working through case files. • Checking cases and posting orders. • Opening post and checking important files. • Sending out Judges orders to claimants and defendants. • Assisting Judges with cases and Claimants and Defendants. • Sending out letters with Judge's Orders and Judgments. • Dealing with telephone and emails from solicitors or claimant or defendants regarding their case. • Booking in hearing dates and appointments at the Court and doing assessments on claimants for bankruptcies. • Invoicing and taking payments for the cases. • Chasing payments for hearings or fee that was meant to be paid by one of the parties. • Help prepare the Courtrooms for the hearings by checking if the correct equipment is in place and is working. • Making sure all the trial bundles are there for the trial and all the necessary documents. • Confirming that the ushers are prepared and if they need any assistance. • Notify Judges if there's an urgent immediate case due to an Injunction Order and to assist them so that it can take place immediately.

administrator temp worker
Apr ‘22 - Jun ‘22
Office Angels

• Basic tasks around the office. • Data entry. • Sorting out files and invoices and scanning necessary documents. • Ordering supplies for the company. • Assisting my manager in any tasks. • Liaising with external railway companies for Cleshar and liaising with Insurance companies In terms of funding the engineering courses.

Mar ‘19 - Jan ‘20
Footlocker(August

the cash gets taken to the bank. • Worked at Footlocker(August 2019-March 2020) • Helping customers to be satisfied with their purchase. • Also good at communication as whilst working behind tills I got 90% of the customers to sign up to our membership. • Also did restock and made sure that the store looked presentable at all times • Hard worker, made sure I was always busy with tasks.

Customer service advisor for
Apr ‘22
Teleperformance HMPO campaign

• Working as the front desk for the passport office from home. • Answering calls and helping customers with inquiries. • Helping customer with progress checks or appointments. • Helping them fill out passport forms and answering any questions regarding passports. • Invoicing and taking payments for their passports. • Maintaining enquiries database and reporting data to contract coordinator. • Constantly striving to achieve our daily targets for stats. • Making sure that we also achieve our daily KPIs and helping our line manager run audits.

shift supervisor
Mar ‘20
CO-OP

• Temporarily worked at Co-op as a shift supervisor during covid-19 (March 2020- February 202 1) • Learnt how to work under severe pressure due to covid-19. • Gained more management and organisational skills whilst working under such a stressful time yet I worked extremely hard and did not give up. • Trained to be a team leader and manage shifts. • Supported and helped my team whenever they needed it and kept ourselves and the customers protected and safe. • Making the shift rota and arranging covers for shifts when we were running low on staff.

Bartender
Abode Champagne bar

• Outgoing personality. • Ability to work well in a team. • Tact and diplomacy for dealing with difficult situation. • Good memory and I am very responsible and reliable. • Good with dealing with complaints. • Reporting financial information to the Accounts manager after the end of the day. • Cashing up at the end of the day and putting all the cash in the safe for the Accounts manager

a receptionist
Pharmacy2U

• Learnt how to communicate with patients who were coming in for their vaccine and if they were worried. • Working in a high pressure environment. • Great written and verbal communication skills.

Retail Experience
Retail Category
Premium
High-end luxury
High street
Work Environment
Department store
Other
Shopping centre
Product Category
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
CRM
Transactions
Returns & Exchanges
Online orders fulfilment
Cash register
Upselling
Product labelling
Stock control
Delivery processing
Stockroom management
Order preparation
Open/closing store
Inventory control
Languages
English
Education & Training
PL Makeup Academy
makeup artist
Canterbury Christ Church University
Bachelor's degree in Chemistry for Drug Discovery