With robust customer service and communication skills honed at Transport for London, I excel in high-pressure retail environments. Experienced in complaint handling, transactions, and inventory control, I adapt quickly and work effectively with diverse teams to ensure smooth store operations.
Work experience Working in transport for London often involves operating under high pressure situations. Whether it's due to unexpected disruptions, tight deadlines, or high passenger volumes, the ability to remain calm and focused under pressure is crucial. Many roles within the organisation require individuals who can think on their feet, adapt to changing circumstances, and make decisions quickly and confidently. By working in transport for London,I had the opportunity to develop my resilience and problem-solving skills. AsI also did customer service, station control and manager assistance,relating information to passengers, working with colleagues,clear and concise communication is essential. As such, strong communication skills are highly valued . I had the opportunity to develop my communication skills and contribute to the smooth and efficient running of one of the worlds most busiest railway networks.
Santearna was a lovely young lady who was willing to try new things . She worked along side me dealing with customers, making announcements and filling out forms . She has a very strong work ethic and is really confident when speaking to customers and other colleagues