About
Energetic and dedicated University College London student with a passion for delivering exceptional customer experiences in the high-end retail industry. Possessing a keen eye for detail, strong interpersonal skills, and a proactive approach to problem-solving, I am committed to exceeding expectations and contributing positively to the success of any retail team.
Previous Brands
Lemongrass
Momo Restaurant
Work Experience
Waiter
Aug ‘21 - Jan ‘23
Momo Restaurant
• Served customers throughout long shifts while also ensuring they were enjoying their dining experience
Cashier/Kitchen Staff
May ‘21 - Aug ‘23
Lemongrass Takeaway
• Served customers twice a week, taking in and giving out food orders while also helping package meals during busy periods. • Communicated with the staff team to let them know each customer's preferences as well as informing them of any orders that were running late
Retail Experience
Retail Category
High street
Work Environment
High street store
Product Category
Other
Responsibilities
Greeting
Client Help
Complaint handling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Client Advising
Upselling
Product demos
Inventory control
Product setup
Stock control
Store Maintenance
Open/closing store
Languages
Mandarin - Fluent
Cantonese - Fluent
English - Native
Education & Training
UNIVERSITY COLLEGE
‘23 - ‘26
Bsc Economics
Economics