Dweet
Dweet

Nida Shahzad

Cleaner at Exact Cleaning & Maintenance
About

As a dedicated Textile Specialist, I thrive in fast-paced retail settings, ensuring top-notch customer care and efficient operations. My expertise spans client advising, inventory control, and fostering positive relationships, driven by a passion for the service industry.

Work Experience
Dry Cleaning and Tailoring Specialist
Aug ‘21 - Sep ‘23
Self employed

• Maintained strict standards for customer care, security, and safety. • Spearheaded dry-cleaning operations, including meticulous labelling and tracking of customer clothing items. • Ensured the smooth transition of garments to the dry cleaners, maintaining accurate pricing and prompt delivery timelines. • Fostered positive customer relationships by ensuring seamless service delivery and prompt communication. • Excelled in a fast-paced environment by managing multiple tasks simultaneously while adhering to deadlines. • Through effective teamwork, commitment to quality, and the ability to thrive under pressure, I established myself as an asset, earning the respect of colleagues and customers alike. This experience has further solidified my passion for the service industry and honed my interpersonal and operational skills.

Retail Experience
Retail Category
High street
Work Environment
Department store
Pop-Up
High street store
Product Category
Menswear
Womenswear
Accessories
Leather goods
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Recommendations
Muhammad Shah Adeel
Worked in the same group - supervisor
Aug 2021 - Sep 2023

Nida is a very hard working individual and adapts easily to a new environment. She made excellent relationships with all her co-workers as well as providing a great customer service to clients.

Languages
Hindi - Fluent
English - Fluent
Urdu - Fluent
Education & Training
West Hatch High School
‘21 - ‘23
BTEC Applied Science