Dweet
Dweet

Mohamed Ali

Enthusiastic
About

Experienced Sales Assistant with a background at JD Sports Fashion. Skilled in customer service, cash handling, and stock management. Fluent in English, Arabic, French, and German. Passionate about dynamic retail environments and delivering excellent customer experiences.

Previous Brands
JD Sports Fashion
jacob Investment and Trade
Work Experience
Secretary
Jul ‘20 - Oct ‘22
jacob Investment and Trade

Maintaining an efficient and well-organised filing system for easy storage and retrieval • Taking care of all correspondence, including telephone calls, emails, and faxes • Screening documents, booking meeting rooms, setting up conference calls and taking messages • Maintaining general company record systems to uphold accurate files. • Scheduling appointments and organising meetings • Taking and distributing minutes • Creating and proofreading documents and drafting emails • Copying, printing, and distributing documents • Taking care of routine clerical tasks, such as the ordering of office supplies Planning and organising with good attention to detail

Retail Sales Assistant
Sep ‘17 - Jul ‘18
JD Sports Fashion

VOLUNTEER
Jul ‘16 - Jul ‘17
FARA Charity Shops

Volunteered in a charity shop. -Worked in a Visa applications office. Practical Skills -Problem solving skills. -Numeracy skills. -Written and verbal communication skills (built up through essays, presentations and coursework during my time at school). -Self-motivation and ability to take the initiative. -Ability to work well under pressure. -Able to take on responsibility (given extra responsibilities at school in the form of co-ordinating school after-school clubs and helping at lunchtime). -Able to try and fix things. Interests & Achievements -Successfully completed the D of E bronze award. -Participating in the basketball after-school training. -Joined the top leaderboard for Vocab Express challenge. -I participated in the Mosaic Enterprise challenge workshop. -Currently take part in the after-school debating society. Transferable Skills Determined, Focused, Competitive, Observant, Punctual, Organised, Problem solver, Decisive

Retail Experience
Retail Category
High street
Work Environment
Department store
Shopping centre
Outlet
Product Category
Menswear
Womenswear
Accessories
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Client Advising
Cash register
Returns & Exchanges
Online orders fulfilment
Packaging
Upselling
Product labelling
Product setup
Delivery processing
Inventory control
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Recommendations
Jacob
Had a client/business relationship - Ceo, JD Sports Fashion
Sep 2017 - Jul 2018

Mohamed demonstrated an unwavering commitment to empowering and supporting their team. He also truly understands the value of exceptional customer service, and they encouraged our sales team to go above and beyond in meeting the needs of our customers. Their open-door policy and willingness to listen to our feedback allowed us to voice our ideas and concerns, which were always taken into consideration. Under Mohamed's leadership, our store experienced remarkable growth, both in terms of revenue and customer satisfaction. Mohamed’s strategic vision, combined with their genuine care for the wellbeing of our employees, created an environment where we could thrive and deliver outstanding service. I am grateful for the opportunity to have worked with Mohamed and would highly recommend them to any organization seeking a transformative and people-centric leader."

Languages
English - Native
Arabic - Native
German - Basic
French - Basic
Education & Training
University of Medical Sciences and Technology
‘18 - ‘23
Bachelor of Medicine in Medicine
Northolt High School
‘15 - ‘17
GCSE in English- A
Northolt High School
‘15 - ‘17
GCSE or equivalent in Arabic- A
Northolt High School
‘15 - ‘16
GCSE in Maths- A