I excel in retail, bringing warmth and personalised styling advice to every customer interaction. Skilled at till operations and adept in managing complaints, my experience spans from enhancing shopping experiences to ensuring satisfaction in a fast-paced pop-up store environment.
Helped with distributing food – London • Visited local food shops to meet managers and obtain extra supplies for food bank. • Recorded quantity of food donated to food bank to maintain accurate information and data. • Participated in food bank meetings to discuss developments and ways to improve services and quality.
• Provided assistance and support to struggling students to help overcome academic difficulties throughout lessons. • Organised equipment's by arranging tables, sorting worksheets and locating books to assist teachers. • Managed extracurricular activities for children to support learning development.
Suton trust program (Cambridge University Summer School) - Cambridge • Dissected rats and which helped me gain more knowledge on their anatomy and improve on my hand and eye coordination skills • Prepared presentation on veterinary medicine, animal first aid, and animal anatomy • Visited farms and worked at taking care of animals such as cows, horses, dogs, cats and sheep.
• Actively engaged with customers to understand their needs and preferences, offering personalized recommendations and styling advice. • Managed customer complaints to maintain customer satisfaction and loyalty. • Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences. • Resolved customer complaints calmly and professionally, providing mutually-beneficial resolutions. • Managed till operations and payment processing, providing change, receipts and packing bags.