With a strong foundation in customer service and business development, I excel in luxury retail settings, skilled in CRM, upselling, and inventory control. Fluent in basic English and German, I'm adept at creating memorable shopping experiences across diverse retail environments.
Super headed the new customers through referrals from existing clients and sales Professionals Lead operational excellence of 15 locations and territories through the effective Implementation of strategic plans
Crafted delightful interactions that leave customers smiling • Optimized team performance through coaching, feedback, and skill development Earned customer trust by being reliable, responsive, and honest and finding creative solutions
Responsible to Efficiently unload deliveries and ensure products reach their designated spots Ensuring orders are shipped promptly and reach the right destination Handling customer returns efficiently and professionally