Experienced Brand Consultant with a background at Harvey Nichols, adept in high-quality brand sales and customer service. Fluent in Panjabi, English, and Urdu. Skilled in stock management and team collaboration from roles at Retail Warehouse and Oasis Wandsworth.
Key achievements: Worked with Dior, channel and other high-quality brands Learnt communication and how to sell products Worked diligently as part of a team and individually Took the initiative in sales by learning to be confident with any customer Met deadlines successfully Dealt with customer queries daily
Key achievements: Learnt how to manage supplies Worked diligently to deliver supplies up to standard Learnt how to replenish stock
Key achievements: Dealing with customer queries daily Learnt how to deal with adverse situations Developed excellent communication skills
Nouman, worked under my supervision at Harvey Nichols. During his employment with us, Nouman has demonstrated exceptional professionalism and dedication. Punctuality and attendance were among Nouman’s many strengths. Nouman consistently arrived on time and maintained an exemplary attendance record, setting a positive example for his colleagues. Nouman posseses a deep knowledge (and passion) of fragrances, which was evident in his ability to provide tailored suggestions to our clientele. He has an excellent understanding of fragrance notes and is adept at matching products to individual customer preferences, enhancing the shopping experience and driving sales. Nouman is sales-driven and results oriented, he has consistently met and exceeded sales targets. His enthusiasm for our products and warm character allowed him to slot into our team (and the role) well. Nouman has shown that he can skillfully converted customer interest into purchases through their persuasive communication and thorough product knowledge. In addition to their sales role, Nouman has exhibited outstanding respect and good manners. Nouman was capable of engaging with a diverse range of customers, always demonstrating a high level of respect and professionalism. He has great interpersonal skills and a polite demeanor. I personally feel that he has contributed significantly to the positive atmosphere of my team. I am confident that Nouman would be a valuable asset to any team and highly recommend him for any position they may seek. I wish you all the best with your next role, feel free to contact me if you require anything else Nouman! Sincerely, Arslan