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Muhammad Najam Khan Lodhi

Retail Assistant
About

With a proven track record as a Shop Assistant at Copier.Pk and Mubarak Traders, I excel in customer service, sales strategies, and have extensive product knowledge in diverse sectors. Skilled with POS systems and proficient in multitasking, I thrive in dynamic retail settings, consistently meeting sales targets.

Previous Brands
Copier.Pk
Mubarak Traders
Work Experience
Retail Assistant
Jul ‘22 - Nov ‘23
Copier.Pk

Assisted customers with product inquiries, offering detailed information and recommendations. Product knowledge about all Copier Machines Contributed to achieving and exceeding monthly sales targets through effective sales strategies. Conducted regular stock checks and restocking activities to meet customer demand. Utilized the point-of-sale (POS) system for smooth and efficient transactions. Ensured products were displayed in an organized and attractive manner, promoting sales. Participated in team meetings and training sessions to enhance product knowledge and customer service skills. Collaborated with colleagues to troubleshoot and resolve any operational challenges. Followed company policies and procedures diligently to uphold the standards of the retail establishment.

Retail Assistant
Jan ‘19 - Jan ‘22
Mubarak Traders

Successfully managed multiple tasks simultaneously, including assisting customers, processing transactions, and maintaining store cleanliness. Worked collaboratively with team members to achieve collective goals and maintain a positive work environment. Product knowleadge about heavy Machinery parts. Like CAT Demonstrated proficiency in using Microsoft Office and other relevant software for administrative tasks. Effectively addressed customer concerns and resolved issues to their satisfaction.

Retail Experience
Retail Category
High street
Work Environment
Department store
Shopping centre
Product Category
Other
Responsibilities
Greeting
Packaging
Online orders fulfilment
Cash register
Upselling
CRM
Product setup
Store Maintenance
Inventory control
Open/closing store
Stockroom management
Stock control
Product labelling
Delivery processing
Returns & Exchanges
Transactions
Client Advising
Complaint handling
Languages
Urdu
English
Arabic
Hindi
Education & Training
Ravensbourne University
‘24 - ‘25
Master of Science in Computer Science
IQRA University
‘18 - ‘22
Bachelor of Science in Computer Science