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Yaa Konama

Customer Service Assistant
About

With experience from Aldo to fast-paced food outlets, I'm adept at serving diverse customers, managing transactions and maintaining store standards. My adaptability suits any temporary retail role, excelling in customer assistance, transaction handling and stock control.

Previous Brands
Aldo
Asda
Burger King
Subway
Work Experience
Retail Assistant at Aldo
Jun ‘21 - Now
Aldo

Greeting customers as they enter the store and offering to assist them locate items. Support new team members by offering training. Keeping the store clean and tidy. Incoming and outgoing calls to various customers such as tenants, sub and term contracts, internal staff, managing agents etc. Responding to emails from various customers such as tenants, sub and term contracts, internal staff, managing agents etc

Customer Care Assistant
Apr ‘19 - Apr ‘20
Burger King

Serving customers. Unloading deliveries. Stacking shelves and replenishing stock. Answering customer queries. Advising customers.

Customer Service Advisor
Nov ‘18 - Nov ‘18
Asda

Greeting and directing customers. Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers' questions about specific products/services. Conduct price and feature comparisons to facilitate purchasing. Cross-sell products.

Cashier
May ‘18 - Mar ‘18
Subway

Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets. Redeem stamps and coupons.

Retail Experience
Responsibilities
Greeting
Client Help
Aftercare
Transactions
Cash register
Packaging
Order preparation
Stock control
Open/closing store
Stockroom management
Languages
English - Basic