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Giovanni Carangella

Luxury Brand Consultant - Personal Shopper
About

Basically I’m a dynamic resourceful and hard-working retail advisor with excellent interpersonal skills and the ability to communicate concisely at all levels. A self-starting person who has a lots to offer in terms of enthusiasm with the ability to bring high standards to the workplace . Enjoys being part of a successful and productive team, proven through work experience and involvement with local clubs and organizations. A good problem solver who enjoys helping people as much as possible, with excellent customer care experience, both face to face and over the telephone. Pays great attention to detail and would make a significant contribution to the business

Previous Brands
Guidobaldi Luxury Properties
Harrods
J. Mendel
Miss Sixty
Philipp Plein International
Prada
Versace
Work Experience
Sales Operations Office coordinator
Oct ‘23 - Now
Guidobaldi Luxury Properties

Residential Real Estate sales specialist Luxury Office Consultant Property Advisor

VIC Relationship Coordinator
Nov ‘21 - Jul ‘23
Philipp Plein International

Manswear specialist/Brand consultant/VIC Coordinator/Virtual Concierge

Sales Executive and CRM Coordinator
Sep ‘19 - Nov ‘21
J. Mendel

-Develop and maintain relationships with existing clients to increase business -Maintain a seamless flow of communication with multiple departments including merchandising, accounting, customer service -Achieve the monthly consignment targets for my geographic market -Develop and implement action plans to continually increase consignment with luxury world

Team Supervisor
Jun ‘19 - Nov ‘21
Harrods

Luxury Client Relationship Manager/Atelier Personal ceremony assistant

Fashion Consultant - Menswear - VIC
May ‘18 - Jun ‘19
Versace

SHOES SPECIALIST/ VIC ASSISTANT/ MENSWEAR

Senior sales consultant/Keyholder
Sep ‘16 - Aug ‘18
Prada

CUSTOMER SERVICE/ KPI PERFORMANCE/ REPAIRS COORDINATOR

Senior Sales Assistant
May ‘14 - Sep ‘16
Miss Sixty

Customer service support/Keyholder/After sale

Languages
Italian - Native
English - Fluent
Spanish - Work Proficiency
Recommendations
LUCA MARCELLINO
Direct manager - Boutique Director, J. Mendel
Sep 2019 - Nov 2021

Giovanni has interpersonal and communication skills that have allowed him to develop productive working relationship with both our clients and our staff. He is able to understand the clients needs and optimise any business opportunity.

WARREN BATES
Direct manager - DUAL SITE FLAGSHIP STORE MANAGER, Prada
Sep 2016 - Aug 2018

Giovanni always approaches his work with a positive professional approach, he consistently strives to deliver exceptional client service and driven to meet and exceed his goals.

SERENA DEL SIGNORE
Direct manager - CONCESSION SALON DIRECTOR, Harrods
Jun 2019 - Nov 2021

Giovanni is a reliable and charismatic colleague. He is a team player and he provides an outstanding customer service.

Anonymous
Direct manager - HR DIRECTOR EUROPE SIXTY GROUP, Miss Sixty - Energie
May 2014 - Sep 2016

Giovanni was a reliable and hard working member of the store team.

SUZANNE DARLING
Direct manager - Store Manager, VERSACE
May 2018 - Jun 2019

Giovanni was a great member of our team. He was reliable and trustworthy.Giovanni gained Versace Ambassador status twice whilst with us proving he proficient and competant in all aspects of client relationships I would wish Giovanni every success in his next role

Education & Training
FIN - Italy Swimming Federation
‘12 - ‘13
First AID Course
Safety support
ITALIAN NAVY - COAST GUARD
‘12 - ‘14
JUDICIAL POLICE OFFICER
ECONOMY - NAVAL DEPARTMENT
Milano, Metropolitan City of Milan, Italy