With a strong background in inventory management and distribution at Viju Enterprises, I thrive in retail settings, ensuring efficiency. My experience as a Service Advisor has honed my customer service skills, making me adept at meeting diverse client needs in both high street and premium retail environments.
Responsibilities : • Was responsible for managing inventory volumes using software and information systems. • Track inventory location sources and destinations to plan product distribution routes and delivery rates. • Analyse data to assess performance, discover logistical problems and devise plans for improvements. • Addressing to any issue raised and managing the unit to make sure day to day tasks are fulfilled. • Negotiating and agreeing contracts. • Create forecast reports using historical and current distribution data to provide accurate estimates for their clients.
Work Experience : In this role, I gained hands-on experience in interacting with customers, assessing vehicle issues, and recommending appropriate service and repair solutions. I collaborated with the service team to ensure timely and efficient completion of repairs, while also assisting in maintaining records and scheduling appointments. This internship provided me with valuable insights into the automotive industry, customer service, and problem-solving skills, laying a strong foundation for my future career in mechanical engineering.