With experience at H&M and Mind, I excel in customer service, inventory management, and creating a positive retail atmosphere. My adaptability and collaborative skills make me ideal for dynamic retail roles, complemented by basic English to assist diverse customers.
Collaborated in briefing counsel, ensuring clear communication of case nuances and relevant information. Analysed police disclosures and prepared succinct summaries, aiding in the understanding of case details. Developed expertise in legal document preparation by practising direction documents for court bundles, ensuring accuracy and compliance with legal standards throughout. Engaged in regular communication with courts through calls to discuss case progression, demonstrating proactive case management.
Participated in a case where the defendant pleaded guilty to possessing child pornography. Examined the reasons behind the guilty plea. Worked on a case where co-defendants were accused of burglary and fraud. Assisted in evaluating the validity of the evidence and noted the hostile dynamics between the co-defendants. Assisted in a traffic offence case involving speeding at two points, applying legal precedents such as Section 22 (4) 1988 Road Traffic Act and relevant cases like Johnson v Findbow (1933). Assisted in a case involving possessing firearms. Investigated the condition of the guns, how they had been altered, and why. Emphasised that both firearms remained unused and lacked the capability to inflict major harm.
Assist customers with enquiries, provide information about products, and ensure a positive shopping experience. Organise and restock shelves regularly to maintain a neat and organised store environment. Receive and sort donated items, ensuring they meet quality standards. Work collaboratively with volunteers and staff, achieving daily operational goals.
Effectively handled cashier responsibilities, including processing transactions, handling payments, and providing efficient service to customers. Provided proactive customer service, assisting customers with product inquiries, and providing fashion advice. Actively contributed to maintaining a clear and organised store environment, including fitting rooms and customer service areas. Assisted in inventory management, including restocking shelves, monitoring product levels, and participating in regular stocktaking activities. NON-RETAIL EXPERIENCE
Acted as a forensic psychologist, specializing in offender profiling, to contribute insights into criminal behaviour. Conducted in-depth studies on the interactions of young children, approaching the research from an educational psychologist's perspective to understand developmental patterns and facilitate effective learning environments. Analysed a wide range of psychological conditions and behaviour patterns, applying critical thinking skills to interpret complex data and draw meaningful conclusions. Provided advice on potential treatment methods, utilizing strong assessment abilities to tailor recommendations to individual needs and circumstances.
Conducted a comprehensive project on Excel, meticulously analysing both non-financial and financial aspects of a given scenario to provide a holistic view of the situation. Developed a detailed PowerPoint presentation to elaborate on key points and present a well-supported conclusion, effectively communicating reasons for disagreeing with the permanence of the scenario. Enhanced communication and interpersonal skills through conveying findings and recommendations clearly and persuasively. Leveraged IT skills to manipulate data and create visually compelling presentations, while also adeptly utilizing software to enhance project outcomes and deliverables. Business Management Work Experience
Developed a social media campaign, leveraging creative strategies to enhance brand visibility and engagement across various platforms. Crafted professional and persuasive email communications, including one to a potential client offering financial advice and another to an organization outlining ways to improve their IT system, showcasing strong written communication skills and attention to detail. Conducted a thorough review of HR policies, demonstrating a keen awareness of HR principles and regulations while proposing actionable recommendations for improvement. Refined financial advising skills through the provision of tailored advice to clients, ensuring alignment with their financial goals and objectives, while also maintaining clear and effective communication throughout the advisory process.
Acquired knowledge of marketing strategies and core concepts, including consumer behaviour and user personas, to effectively target and engage specific audience segments. Developed a comprehensive understanding of marketing campaigns, including social media marketing techniques, to create impactful promotional strategies. Utilised marketing and data analytics tools to analyse market trends and consumer preferences, enabling data-driven decision-making and optimization of marketing efforts. Demonstrated practical application of learned concepts by creating a user persona to define target audience characteristics, conducting a SWOT analysis to assess product viability.