Experienced Sales Assistant with a solid background in luxury retail, skilled in visual merchandising, client recruitment, and delivering exceptional service. Adaptable to various retail environments, ensuring high standards and customer satisfaction.
• Delivered the highest level of customer service and satisfaction whilst maintaining to achieve the sales target. • Have developed an increasing database via networking as well as boutique events which was done through maintaining high level key customer relationships to increase sales opportunities and customer satisfaction • Delivered consistent first-class client customer service and after sales experience to increase and retain customer loyalty • Ensured events ran smoothly by assisting with set up and take down, meet and greet guests which therefore gave me an opportunity to connect with the object to build a client profile and sales. • Received and distributed watch repairs - kept in contact with customer service to make sure clients are given outstanding customer service and a follow up throughout their service.
• Been headhunted by a recruiter with the agency itself. • Was flexible enough to work in different shops throughout the job journey. • Demonstrated ability to proactively recruit new and develop existing clientele. • Worked in stock rooms to do end of day stock count which required memory skills. • Have taken pride in the store with visual standards and ensuring the store is in the perfect condition to match the quality of their products.
• Been perfectly presented on the shop floor and when representing the brand. • Have followed standard operating procedures to complete all tasks assigned by the managers. • Interacted with customers by assisting them in locating products, demonstrating product features and benefits where applicable, and by offering suggestions and alternatives. • Confidently operated the tills and supervised the fitting rooms during busy periods. .